Chapter 26 Managing Continual Improvement Project
Chapter 27 Route Map for Handling a Project
Chapter 28 Continual Improvement: Service Sector
Chapter 29 Animal World and Self-improvement
The best way to inspire people to a superior performance is to convince them by everything you do and by your every day attitude that you are whole heartedly supporting them
– Harold S. Grenee, Former Chairman ITT
Leadership without discipline of execution is incomplete and ineffective. Without the ability to execute, all other attributes of leadership become hollow
– Ram Charan and Larry Bossidy