Copyright © 2009 by Keith Bailey and Karen Leland

All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.

E-MAIL IN AN INSTANT
EDITED BY KARA REYNOLDS
TYPESET BY MICHAEL FITZGIBBON
Cover design by Howard Grossman / 12E Design
Printed in the U.S.A. by Book-mart Press

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Franklin Lakes, NJ 07417
www.careerpress.com

Library of Congress Cataloging-in-Publication Data

Bailey, Keith, 1945-
       E-mail in an instant : 60 ways to communicate with style and
impact / by Keith Bailey and Karen Leland.
      p. cm.
Includes Index.
   ISBN 978-1-60163-017-9
1. Electronic mail systems. 2. Electronic mail messages. 3. Business
communication. I. Leland, Karen. II. Title.

HE7551.B35 2009
808′.066651--dc22

2008045979