102 | Stakeholder Walkthrough |
Early prototype evaluations by a team of end users, stakeholders, and designers
- The stakeholder walkthrough brings multiple stakeholders together to step through and evaluate a task-based scenario from the end user’s perspective.
- As a group usability inspection method, it requires a diverse range of skills and perspectives to identify and consider problems early in the prototyping process.
- Attendees should be told that they will be asked to take the end user’s perspective as opposed to defending a system or design/development view.
- The whole team works together, focusing on usability problem detection and brainstorming solutions.
- Team walkthroughs can be more costly than individual techniques, but they have proven to be more effective.
- Recurring attendance in stakeholder walkthroughs will sharpen the team’s empathic response to their end user’s frustrations, challenges, and perspectives.
See alsoDesign Charette • Stakeholder Maps • Usability Testing
Scheduling stakeholder walkthroughs early in the design process combines perspectives of representative end users, stakeholders, developers, and members of the design and research team.
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