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Personas

Representative human profiles based on archetypal descriptions of users from research

  • Personas are crafted from information collected from real users through sound field research and captures common behaviors in meaningful and relatable profiles.
  • Personas are useful in humanizing design focus, testing scenarios, and aiding in design communication.
  • Human descriptions facilitate easy empathy and communication, while distinctions create useful targets for responsible design.
  • Affinity diagramming or other methods can be used to cluster similarities across users to form archetypes.
  • Personas are typically page-length descriptions, with a name, a photo, and a story describing key aspects of life, goals, and behaviors.
  • Personas are used as a lasting human reference by teams throughout all phases of the project.
  • Provide a persuasive human reference when communicating research summaries and scenarios to clients.

See alsoScenariosSwimlanesUser Journey Maps

This is a persona of a college student. The majority of information about the persona is visually illustrated to reflect her knowledge, activities and interests, influencers, and backstory.

image

Courtesy of Todd Zaki Warfel, Principal Designer, messagefirst | design studio

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