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Usability Report

Empirical evidence outlining which parts of a user interface should be fixed or improved

  • A usability report helps teams decide whether a product is usable enough to release or needs revision and further testing, through the following features:
    • – Executive summary, describing the most salient and serious usability problems first, with sections tailored to the concerns of any specific groups
    • – Total number of problems, including the frequency, impact, and persistence of usability problems, evidenced by screenshots, or participant quotes
    • – A list of the most severe and persistent problems.
    • – Positive findings that counterbalance problems with a similar number of observed interactions demonstrating good usability
    • – Detailed task and scenario descriptions that are robust and representative enough to effectively get at a range of usability error types

See alsoRemote Moderated ResearchThink-aloud ProtocolUsability Testing

The proprietary platform of User Insight called “Voice” aggregates research documents, discussion guides, participant information, research calendars, and testing artifacts into a secure online repository.

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Courtesy of User Insight

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