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How Might We

Encouragement of healthy exploration of ideas and potential concepts by starting problem statements with “How might we . . .” often abbreviated as HMW.

  • HMW helps to set the stage for brainstorming, and is most often used following exploratory and generative research to advance from insights to potential concepts.
  • Common steps of HMW are sequenced as follows:
    1. Specify the material you are exploring.
    2. Reframe the problem or insight into one or more HMW statements, iterating until there is consensus.
    3. Brainstorm solutions in response to the HMW statement, allowing for a range of ideas.
    4. Work to prioritize the ideas, recognizing that this is a first step toward further creative exploration and iterative development of concepts.
  • The HMW statement simultaneously narrows and broadens the design direction, taking the team from convergent to divergent thinking.

See alsoBull’s-Eye DiagrammingCreative MatrixKano Analysis

When developing a new concept for an internal site, the team used an HMW statement to solicit additional feedback on wireframes from people who could not attend an in-person session.

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Courtesy of Barbora Batokova

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