Quotes From Professors and Students

Professor Tatiana Bouzdine-Chameeva, Head of the Department of Information, Decision and Management, Bordeaux Business School, France

“This is a GREAT book – fascinating, rich in contents, covering a wide range of disciplines. It will become one of the most precious books in my professional library and will become THE REFERENCE for my students.”

Professor Rodney A. Erickson, Executive Vice President and Provost, The Pennsylvania State University

“I’m thoroughly impressed with everything about it, the scope, the attention to detail, the clarity of explanations, and the references for further reading. I can certainly understand why students have reacted so positively to it.”

Professor Nancy Hyer, Owen Graduate School of Management, Vanderbilt University

“What an amazing reference! I’m preparing a new reading for my MBA students and the Encyclopedia provided the perfect place for me to check definitions. This was really, really helpful.”

Professor Amitabh Raturi, Professor and Director of Industrial Management, University of Cincinnati

“A fantastic effort ... the first major effort in our field to systematize the knowledge domains in a concise and lucid style.”

Professor Kalyan Singhal, McCurdy Professor of Operations Management, Editor-in-Chief, Production and Operations Management, Merrick School of Business, University of Baltimore

“It is an excellent resource for students and operations managers.”

Professor Sum Chee Chuong, Associate Professor, National University of Singapore Business School

“An essential, authoritative resource for students, professors, and practitioners. This is a timely effort and Art has done an excellent job in putting together a much-needed reference. Given the pervasiveness of operations, this reference will be extremely useful to managers and executives from all functional areas.”

Professor D. Clay Whybark, Macon G. Patton Distinguished Professor of Operations, Technology and Innovation Management (OTIM), University of North Carolina – Chapel Hill

“Art has done us a great service with this comprehensive, completely cross-referenced, and clearly communicated collection. It is required reading for all operations professionals.”

Peter Anderson, CSOM BSB Marketing & Entrepreneurial Management 2011

“The well-thought-out definitions and detailed summaries of the various terms and concepts in this encyclopedia made operations a much easier subject to learn and understand.”

Nathan Breuer, CSOM BSB 2012

“I really enjoyed the Encyclopedia. It was helpful to have the terms in one convenient book. I liked how the explanations and examples helped me comprehend the terms. I will definitely keep this to use in the future.”

Ceci Marn, CSOM MBA 2011

“The Encyclopedia is my go-to-source for starting research, looking up business terminology, and finding ideas. I used it throughout my summer internship and it’s the one book that will find a permanent place in my office.”

Brent Miller, CSOM BSB 2011

“I really liked the Encyclopedia of Operations Management. It helped me get through my operations class quite easily! I highly recommend this book. It offers excellent, in-depth insight into modern operations issues.”

Kathryn Pahl, CSOM BSB 2013

“I loved using this encyclopedia. It was very descriptive and I found it more helpful than our class textbook.”