- Windows 2000 Pro: The Missing Manual
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- The Missing Credits
- Introduction
- About this Book
- What's New in Windows 2000 Pro
- Changes on the Desktop
- Customizable toolbars
- Briefcase
- DOS Prompt is now the Command Prompt
- Find is now Search
- My Documents is on the desktop
- Network Neighborhood is now My Network Places
- Personalized Menus
- Start menu
- Options is now Folder Options
- Windows NT Explorer is now Windows Explorer
- New Save File and Open File dialog boxes
- Changes behind the Desktop
- More mobile-computing features
- Clipboard Viewer is now ClipBook Viewer
- Computers Near Me
- Devices is now Device Manager
- Dial-up Networking
- Networking settings
- Disk Administrator is now Disk Management
- Event Viewer
- System Information
- TCP/IP
- User Manager is now Local Users and Groups
- New hardware standards
- Changes on the Desktop
- I. Getting Started
- 1. A Welcome to Windows 2000
- 2. Starting Up, Logging On, and Shutting Down
- 3. The Desktop and Start Menu
- 3.1. The Windows 2000 Desktop
- 3.2. The Start Menu
- 3.3. Start→Shut Down
- 3.4. Start→Run
- 3.5. Start→Help
- 3.6. Start→Search
- 3.7. Start→Settings
- 3.8. Start→Documents
- 3.9. Start→Programs
- 3.10. Customizing the Start Menu
- 3.11. Start→Windows Update
- 4. Windows, Folders, and the Taskbar
- 5. Icons, Shortcuts, and the Recycle Bin
- 6. Getting Help
- II. The Components of Windows 2000
- 7. Running Applications
- 7.1. Starting Programs
- 7.2. Switching Between Programs
- 7.3. Closing Programs
- 7.4. Escaping a Crashed Program
- 7.5. Moving Data Between Documents
- 7.6. Filename Extensions
- 7.7. Installing Software
- 7.8. Troubleshooting Applications with System Information
- 8. The Control Panel
- 8.1. Accessibility Options
- 8.2. Add/Remove Hardware
- 8.3. Add/Remove Programs
- 8.4. Administrative Tools Folder
- 8.5. Date/Time
- 8.6. Display
- 8.7. Fax
- 8.8. Folder Options
- 8.9. Fonts
- 8.10. Game Controllers
- 8.11. Internet Options
- 8.12. Keyboard
- 8.13. Mail
- 8.14. Mouse
- 8.15. Network and Dial-Up Connections
- 8.16. Phone and Modem Options
- 8.17. Power Options
- 8.18. Printers
- 8.19. Regional Options
- 8.20. Scanners and Cameras
- 8.21. Scheduled Tasks
- 8.22. Sounds and Multimedia
- 8.23. System
- 8.24. Users and Passwords
- 9. Programs in the Start Menu
- 9.1. Accessibility Features
- 9.2. Communications Features
- 9.3. Entertainment Features
- 9.4. Games
- 9.5. System Tools
- 9.6. Address Book
- 9.7. Calculator
- 9.8. Command Prompt
- 9.9. Imaging
- 9.10. Notepad
- 9.11. Paint
- 9.12. Synchronize
- 9.13. Windows Explorer
- 9.14. WordPad
- 9.15. Administrative Tools
- 9.16. Startup
- 9.17. Internet Explorer, Outlook Express
- 10. The Files of Windows 2000
- 7. Running Applications
- III. Windows Online
- 11. Getting to the Web
- 11.1. Getting an Account
- 11.2. Connecting to the Internet
- 11.3. Internet Explorer
- 11.4. Searching on the Web
- 11.5. Downloading and Saving Files
- 11.6. Keeping Track of Useful Sites
- 11.7. Customizing and Security
- 12. Outlook Express: Email and Newsgroups
- 12.1. Starting Out with Outlook Express
- 12.2. An Outlook Express Tour
- 12.3. Reading and Managing Email
- 12.4. Composing and Sending Messages
- 12.5. Using the Address Book
- 12.6. Handling Large Amounts of Email
- 12.7. Reading Newsgroups
- 12.8. Customizing Outlook Express
- 11. Getting to the Web
- IV. Network Survival
- 13. Working on the Network
- 14. Dialing In to a Network
- 14.1. Making Dial-Up Connections
- 14.2. Virtual Private Networks
- 14.3. Offline Files (Synchronization Manager)
- 15. Building a Peer-to-Peer Network
- V. Managing Your Computer
- 16. Adding and Removing Hardware
- 17. Security, Accounts, and Administration
- 18. Backup
- 19. Maintenance and Troubleshooting
- VI. Appendixes
- A. Installing Windows 2000 Professional
- B. Windows 2000 Pro, Menu by Menu
- Index
- Colophon
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What do you do if Setup hangs, shuts off your computer, or displays a STOP error (the infamous Blue Screen Of Death)? Here are a few suggestions:
Try again. Sometimes Setup is smart enough to avoid whatever it was that caused the problem in the first place.
Update your BIOS, or disable ACPI. As noted earlier, ACPI is Windows's advanced power-saving technology. To turn it off, at the beginning of text-mode setup, ignore the prompt to press F6 to install third-party storage drivers; press F5 instead, and then select Standard PC from the list that appears.
Try one of the Windows 2000 Help System's Troubleshooters. The Windows 2000 Help menu has some useful suggestions in its System Setup Troubleshooter. (At the desktop, press F1; in the Help window, click Contents; click Troubleshooting and Maintenance; click "Windows 2000 troubleshooters.") On the other hand, this tip is no help if you don't have access to an operating Windows 2000 machine.
Check the Knowledge Base. The definitive source for troubleshooting any Microsoft product is the Knowledge Base at http://search.support.microsoft.com (although once again, you'll need some functioning computer to get online).
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