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Previous Chapter

Essential Supply Chain and Operations Terms

New Entries in this Edition

The list below the 540 new entries in this edition. Revised entries are not listed here.

ad hoc committee

ADKAR Model for Change

allocated inventory

Analysis of Variance (ANOVA)

Analytic Hierarchy Process (AHP)

anticipation inventory

Application Service Provider (ASP)

autocorrelation

Automated Data Collection (ADC)

Automated Identification and Data Capture (AIDC)

Automatic Call Distributor (ACD)

autonomous workgroup

back scheduling

Bayes’ Theorem

Bernoulli distribution

bill of material implosion

bimodal distribution

box and whisker diagram

Box-Muller method

business capability

business process mapping

buy-back contract

capacity cushion

capacity management

carbon footprint

category captain

category validator

causal forecasting

CEMS (Contract Electronics Manufacturing Services)

CGS (Cost of Goods Sold)

chain of custody

change management

Chebyshev’s inequality

chi-square distribution

cloud computing

coefficient of determination

competitive analysis

constraints management

continuous probability distribution

Contract Electronics Manufacturing Services (CEMS)

contract warehouse

coordinate the supply chain

cross-functional team

Croston’s Method

CRP (Capacity Requirements Planning)

cube utilization

cumsum control chart

cumulative distribution function

cumulative sum control chart

current reality tree

Customer Effort Score (CES)

customer service

customization flexibility

Decision Support System (DSS)

Defective Parts Per Million (DPPM)

demonstrated capacity

devil’s advocate

digital supply chain

dimensional weight

directed RF picking

discounted cash flow

discrete order picking

discrete probability distribution

distribution network

dollar unit sampling

Durbin-Watson Statistic

early detection

effective capacity

Efficient Consumer Response (ECR)

eighty-twenty rule

Electronic Product Code (EPC)

Electronics Manufacturing Services (EMS)

EMS (Electronics Manufacturing Services)

engineering change review board

Erlang C formula

ethnographic research

Everyday Low Pricing (EDLP)

executive sponsor

extrinsic forecasting model

Fast Moving Consumer Goods (FMCG)

firm planned order

first article inspection

five forces analysis

fixed price contract

force field analysis

force field diagram

forecast consumption

forming-storming-norming-performing model

forward pick area

frozen schedule

full truck load

future reality tree

futures contract

gateway workcenter

General Agreement on Tariffs and Trade (GATT)

genetic algorithm

geometric progression

geometric series

Global Data Synchronization Network (GDSN)

Good Manufacturing Practices (GMP)

gravity flow rack

gray market reseller

green supply chain

Growth-Share Matrix

hoshin planning

human resources

implied shortage cost

inbound logistics

income statement

incoming inspection

incremental cost

indented bill of material

indirect materials

industry analysis

infinite capacity planning

input/output control

intellectual property (IP)

interchangeable parts

intermittent demand

intermodal shipments

interoperability

interplant order

interpolated median

interquartile range

interval notation

in-transit inventory

intrinsic forecasting model

inventory valuation

investment center

islands of automation

Joint Commission (JCAHO)

kaizen workshop

knowledge worker

lagging indicator

late configuration

late customization

level of service

Lewin/Schein Theory of Change

life cycle cost

life cycle planning

logistics network

lot traceability

Maintenance-Repair-Operations (MRO)

Management By Objectives (MBO)

management by walking around

Manufacturing and Service Operations Management Society (MSOM)

manufacturing order

manufacturing processes

manufacturing strategy

master scheduler

materials handling

matrix organization

Measurement System Analysis (MSA)

Mergers and Acquisitions (M&A)

Metcalfe’s Law

min-max inventory system

mix flexibility

multiple source

multiplication principle

necessary waste

negative binomial distribution

negative exponential distribution

new product flexibility

newsvendor problem

Newton’s method

North American Free Trade Agreement (NAFTA)

objective function

obsolete inventory

Occam’s Razor

Occupational Safety and Health Administration (OSHA)

Ockham’s Razor

ODM (Original Design Manufacturer)

one-minute manager

on-hand inventory

on-order inventory

on-the-job training (OJT)

on-time and complete

on-time delivery (OTD)

operation overlapping

Optical Character Recognition (OCR)

order fulfillment

order quantity modifier

order-up-to level

organizational design

organizational structure

Original Design Manufacturer (ODM)

outbound logistics

Over/Short/Damaged Report

Pareto efficiency

Pareto optimality

part period balancing

Parts Per Million (PPM)

pay for performance

percentage bill of material

performance-based contracting

physical inventory

planned obsolescence

planning bill of material

planning horizon

Porter’s Five Forces

post-project review

predatory pricing

premium freight

primary location

Principal Components Analysis (PCA)

probability density function

probability distribution

probability mass function

process flowchart

product life cycle management

product proliferation

product rationalization

production activity control

production line

production linearity

production order

production plan

production smoothing

project management triangle

project network

pseudo bill of material

public warehouse

purchase order (PO)

Pythagorean Theorem

qualitative forecasting methods

quantitative forecasting methods

quantity flexible contracts

random variable

reintermediation

Reliability-Centered Maintenance (RCM)

repetitive manufacturing

replenishment order

Request for Information (RFI)

Request for Quotation (RFQ)

reserve storage area

restocking charge

Return Goods Authorization (RGA)

Return Material Authorization (RMA)

return to vendor

revenue sharing contract

revision control

right of first refusal

risk management

risk sharing contract

root cause tree

Sales Inventory & Operations Planning (SI&OP)

sampling distribution

sand cone model

scales of measurement

scheduled receipt

self-directed work team

serial number traceability

service management

service marketing

service operations

setup time reduction methods

shortage report

single-piece flow

slow moving inventory

Software as a Service (SaaS)

Spearman’s Rank Correlation

sprint burndown chart

square root law for safety stock

stabilizing the schedule

Standard Operating Procedure (SOP)

standard products

statement of work (SoW)

steering committee

stratified sampling

Student’s t distribution

Subject Matter Expert (SME)

subtraction principle

successive check

super bill of material

systems engineering

task interleaving

technology push

technology transfer

theoretical capacity

tier 1 supplier

time management

Time Phased Order Point (TPOP)

time series forecasting

trade promotion allowance

traffic management

turnaround time

two-minute rule

two-second rule

unfair labor practice

unnecessary waste

Vehicle Scheduling Problem (VSP)

version control

Visual Basic for Applications (VBA)

Voice of the Process (VOP)

volume flexibility

weighted average

what-if analysis

where-used report

wholesale price

workflow software

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