1. On the Home screen, tap Mail. When you open Mail (assuming you didn’t use the App Switcher to quit the app when you left it), you move back to the screen you were last on, for example, if you were reading an email you return to it. If the Mailboxes screen isn’t showing, tap the back icon in the upper-left corner of the screen until you reach the Mailboxes screen.

2. To read messages, tap the Inbox that contains messages you want to read, or tap All Inboxes to see the messages from all your email accounts. Various icons indicate the status of each message, if it has attachments, if it is from a VIP, or if it is part of a thread. A message is part of a thread when it has double right-facing arrows along the right side of the screen—individual messages have only one arrow.

3. Swipe up or down the screen to browse the messages. You can read the preview of each message to get an idea of its contents.

4. If a message you are interested in is in a thread, tap its arrows. (If it isn’t part of a thread, skip to step 6.) The thread expands (the double arrows point down instead of to the right) and you can see the messages it contains. The first message in the thread appears in a gray bar. The responses to the message appear under it in a lighter shade of gray; the responses don’t have a subject because they are all related to the subject of the thread.

5. Swipe up or down the screen to browse the messages in the thread.

6. To read a message (whether in a thread or not), tap it. As soon as you open a message, it’s marked as read and the new mail counter reduces by one. You see the message screen with the address information at the top, including whom the message is from and whom it was sent to. Under that the message’s subject along with time and date it was sent are displayed. Below that is the body of the message. If the message has an attachment or is a reply to another message, the attachment or quoted text appears toward the bottom of the screen.

7. Swipe up and down the screen to read the entire message.

8. If the message contains an attachment, swipe up the screen to get to the end of the message. Some types of attachments, most notably photos, appear directly in the message and you don’t have to download them to the device. If an attachment hasn’t been downloaded yet, it starts to download automatically (unless it is a large file). If the attachment hasn’t been downloaded automatically, which is indicated by “Tap to Download” in the attachment icon, tap it to download it into the message. When an attachment finishes downloading, its icon changes to represent the type of file it is. If the icon remains generic, it might be of a type the iPhone can’t display, and you would need to open it on a computer or other device.

9. Tap the attachment icon to view it.

10. Scroll the document by swiping up, down, left, or right on the screen.

11. Unpinch or double-tap to zoom in.

12. Pinch or double-tap to zoom out.

13. Tap the Share icon to see the available actions for the attachment.

14. Swipe to the left or right to see all the available options.

15. Tap the action you want to take, such as opening the attachment in a different app, printing it, sharing it via email, and so on. Tap Cancel to return to the attachment if you don’t want to do any of these. If you open the attachment in an app, work with the attachment in that app. To return to the email, tap Mail in the top-left corner of the screen to return to the Mail app (not shown in the figures).

16. Tap Done (depending on the type of attachment you were viewing, you might tap the back icon instead).

17. To view information for an email address, such as who sent the message, tap it. The Info screen appears. On this screen, you see as much information for the person as is available. If it is someone in the Contacts app, you see all of the information stored there, and you can place a call, send a message, etc. If it is not someone in the Contacts app, you see the person’s email address along with actions you might want to perform, such as creating a contact for him or adding new information to an existing contact. (See Chapter 6, “Managing Contacts,” for information about working with contacts.)

18. Tap Done to return to the message.

19. To read the next message in the current Inbox, tap the down arrow. (If the arrow is disabled, you are viewing the most recent email in the inbox.)

20. To move to a previous message in the current Inbox, tap the up arrow. (If the arrow is disabled, you are viewing the oldest message in the inbox.)

21. To move back to see the entire Inbox, tap the back icon, which shows the number of unread messages in the inbox from which you came (all your inboxes if you were viewing them all).

1. Open the Mail app and hold the iPhone so it is oriented horizontally. The mail window splits into two panes. On the left is the Navigation pane, where you can move to and select items you want to view. When you select something in the left pane, it appears in the Content pane on the right, which shows the email message you were most recently reading.

2. In the left pane, navigate to the Mailboxes screen by tapping the back icon until it disappears.

3. Swipe up or down the Navigation pane to browse the mailboxes and accounts available to you. Notice that the two panes are independent. When you browse the left pane, the right pane doesn’t change.

4. Tap the mailbox or account whose contents you want to view.

5. Swipe up and down the messages to browse all of them in the mailbox you selected.

6. Tap the message or thread that you want to read. If you tap a thread, the messages it contains appear in the left pane; browse the messages in the thread by swiping up and down the screen and then tap the message in the thread that you want to read. The message currently selected is highlighted in gray.

7. Read the message.

8. Use the other tools to work with it; these work just like they do on other models and when you hold the iPhone vertically. For example, tap the up arrow to move to the previous message in the current Inbox.

9. To read the message in full screen, tap the Full Screen icon. The Content pane uses the entire screen.

10. Work with the message.

11. When you’re done, tap the back icon, which shows the number of unread messages in the selected inbox from which you came (all your inboxes if you were viewing them all).

12. Select and read other messages.

13. When you’re done, tap the back icon, which is labeled with the name of the inbox or folder whose contents you are browsing.

1. Browse a list of email messages.

2. Press and hold on an email in which you are interested. A Peek of that email appears.

3. Review the preview of the email that appears in the Peek.

4. To open the email so you can read all of it, press down slightly harder until it pops open and use the steps in the earlier task to read it (skip the rest of these steps).

5. To see actions you can perform on the email, swipe up on the Peek.

6. Tap the action you want to perform, such as Reply All, to reply to the email.

1. Tap the Compose icon at the bottom of any Mail screen. (If you are using an iPhone that supports 3D Touch, you can press down on the Mail app’s icon and choose New Message to create a new email from a Home page.) A new email message containing your signature is created. (For an explanation of where to configure a signature, see the table at the beginning of the chapter.)

2. Tap the To field and type the first recipient’s email address. As you type, Mail attempts to find matching addresses in your Contacts list, or in emails you’ve sent or received, and displays the matches it finds. These can include individuals or groups with which you’ve emailed. To select one of those addresses, tap it. Mail enters the rest of the address for you. Or, just keep entering information until the address is complete.

3. Address the email using your Contacts app by tapping the Add (+) icon.

4. Use the Contacts app to find and select the contact to whom you want to address the message. (Refer to Chapter 6 for the details about working with contacts.) When you tap a contact who has only one email address, that address is pasted into the To field and you return to the New Message window. When you tap a contact with more than one email address, you move to that contact’s screen, which shows all available addresses; tap the address to which you want to send the message.

5. Repeat steps 2–4 to add other recipients to the message.

6. Tap the Cc/Bcc, From line. The Cc and Bcc lines expand.

7. Follow the same procedures from steps 2–4 to add recipients to the Cc field.

8. Follow the same procedures from steps 2–4 to add recipients to the Bcc field.

9. If the correct account is shown, skip to step 11; to change the account from which the email is sent, tap the From field. The account wheel appears at the bottom of the screen.

10. Swipe up or down the wheel until the From address you want to use is shown between the lines.

11. Tap in the Subject line. The account selection wheel closes.

12. Type the subject of the message.

13. If you want to be notified when someone replies to the message you are creating, tap the bell; if not, skip to step 16.

14. Tap Notify Me. When anyone replies to the message, you are notified.

15. If you don’t see the body of the message, swipe up the screen and it appears.

16. Tap in the body of the message, and type the message above your signature. Mail uses the iOS’s text tools, attempts to correct spelling, provides Predictive Text, and makes suggestions to complete words. (Refer to Chapter 2 for the details of working with text.)

17. To make the keyboard larger, rotate the iPhone so that it is horizontal.

18. When you finish the message, tap Send. The progress of the send process is shown at the bottom of the screen; when the message has been sent, you hear the send mail sound you configured, which confirms that the message has been sent. If you enabled the reply notification for the message, you are notified when anyone replies to it.

1. Create a new message.

2. Add at least two recipients. Just below the To line, Mail suggests additional recipients for the new message based on other messages you have created.

3. Tap the additional recipients you want to add to the new message. (Mail sometimes suggests multiple recipients as a group if you have emailed that group before.) As you select these recipients, Mail keeps making suggestions and new people appear in the gray bars.

4. When you’re done adding To recipients, tap in the next field you want to complete and continue creating the new message.

1. Open the message you want to reply to.

2. Tap the arrow icon.

3. Tap Reply to reply to only the sender or, if there was more than one recipient, tap Reply All to reply to everyone who received the original message. The Re: screen appears showing a new message. Mail pastes the contents of the original message at the bottom of the body of the new message below your signature. The original content is in blue and is marked with a vertical line along the left side of the screen.

4. Use the message tools to add or change the To, Cc, or Bcc recipients.

5. Write your response.

6. Tap Send. Mail sends your reply.

1. Read the message you want to forward.

2. If you want to include only part of the current content in the message you forward, tap where you want the forwarded content to start. This is useful (and considerate!) when only a part of the message applies to the people to whom you are forwarding it. If you want to forward the entire message, skip to step 4.

3. Use the text selection tools to select the content you want to include in your forwarded message.

4. Tap the arrow icon.

5. Tap Forward.

6. If the message includes attachments, tap Include at the prompt if you also want to forward the attachments, or tap Don’t Include if you don’t want them included. The Forward screen appears. Mail pastes the contents of the message that you selected, or the entire content if you didn’t select anything, at the bottom of the message below your signature. If you included attachments, they are added to the new message as well.

7. Address the forwarded message using the same tools you use when you create a new message.

8. Type your commentary about the message above your signature.

9. Tap Send. Mail forwards the message.

1. Move to an Inbox screen showing messages you want to manage.

2. Tap Edit. A selection circle appears next to each message, and actions appear at the bottom of the screen.

3. Select the message(s) you want to manage by tapping their selection circles. As you select each message, its selection circle turns blue and is marked with a check mark. At the top of the screen, you see how many messages you have selected.

When you use an iPhone Plus in the horizontal orientation, you see the selection screen on the left and a preview of what you have selected in the right pane. Even though it looks a bit different, it works in the same way.

4. To delete the selected messages, tap Trash. Mail deletes the selected messages and exits Edit mode. (If you enabled the warning prompt, you have to confirm the deletion.)

5. To change the status of the selected messages, tap Mark.

6. Tap the action you want to take on the selected messages. You return to the Inbox screen and exit Edit mode.

1. Open a message you want to move to a different folder.

2. Tap the Mailboxes icon. You’re prompted to move the messages into the folder you most recently moved messages into or to choose a different folder.

3. To move the messages into a folder you have previously used, tap Move to “foldername” where foldername is the name of that folder and skip the rest of these steps.

4. To move the message into a folder that wasn’t the one you used most recently, tap Other Mailbox. The Mailboxes screen appears. At the top of this screen is the message you are moving. Under that are the mailboxes available under the current account.

5. Swipe up and down the screen to browse the mailboxes available in the current account.

6. Tap the mailbox to which you want to move the message. The message moves to that mailbox, and you move to the next message in the list you were viewing.

When you use an iPhone Plus in the horizontal orientation, you see the list of folders you are navigating in the left pane and a preview of the messages you have selected in the right pane.

1. Move to an Inbox screen showing messages you want to move to a folder.

2. Tap Edit. A selection circle appears next to each message. Actions appear at the bottom of the screen.

3. Select the messages you want to move by tapping their selection circles. As you select each message, its selection circle turns blue and is marked with a check mark.

4. Tap Move. You’re prompted to move the messages into the folder you most recently moved messages into or to choose a different folder.

5. To move the messages into a folder you have previously used, tap Move to “foldername” where foldername is the name of that folder and skip the rest of these steps.

6. To move the message into a folder that wasn’t the one you used most recently, tap Other Mailbox. The Mailboxes screen appears. At the top of this screen is the message you are moving. Under that are the mailboxes available under the current account.

7. Swipe up and down the screen to browse the mailboxes available in the current account.

On an iPhone Plus held horizontally, you see the list of folders in the left pane and a preview of the selected messages in the right pane.

8. Tap the mailbox to which you want to move the selected messages. They are moved into that folder, and you return to the previous screen, which is no longer in Edit mode.

1. Move to the Mailboxes screen.

2. If necessary, swipe up the screen to see the email accounts you are using. Each account has its own section showing the mailboxes stored on that account.

3. If you don’t see an account’s mailboxes, expand the account by tapping its arrow.

4. Tap the folder or mailbox containing the messages you want to view. You see the messages it contains. In some cases, this can take a few moments for the messages to be downloaded if that folder or mailbox hasn’t been accessed recently.

5. Tap a message or thread to view it. (If you want to move messages, such as to recover messages that are in the Trash, see “Organizing Email from the Inbox.”)

1. Move to the message screen of an email that contains one or more photos or images.

2. Swipe up the message to see all the images it contains.

3. Touch and hold on an image (if you are using an iPhone that supports 3D Touch, don’t press down when you touch or you Peek at the image instead).

4. Swipe to the left until you see the Save Image icons.

5. Tap Save Image to save just the image you touched or tap Save X Images, where X is the number of images attached to the message, to save all the attachments. (If there is only one image, the command is just Save Image.) The images are saved in the Photos app on your iPhone. (See Chapter 14 for help working with the Photos app.)

1. Open the inbox you want to filter.

2. Tap the Filter icon. The contents of the inbox are filtered by the current criteria, which is indicated by the terms under “Filtered by.” The Filter icon is highlighted in blue to show the inbox is filtered.

3. Tap the current filter criteria.

4. Set the criteria by which you want to filter the messages in the inbox; the current criteria are indicated by check marks or green switches. For example, tap To: Me to only show messages on which you are included in the To block.

5. Tap Done. You return to the inbox and only messages that meet your filter criteria are shown.

6. Tap the Filter icon to display all the messages again.

1. Move to the screen you want to search, such as an account’s Inbox or a folder’s screen. (This is optional as you can choose an area to search later in the process.)

2. If necessary, swipe down to move to the top of the screen to display the Search tool.

3. Tap in the Search tool.

4. Enter the text for which you want to search. As you type, Mail makes suggestions about what you might be searching for. These appear in different sections based on the type of search Mail thinks you are doing, such as People, Subjects, and more.

5. To use one of Mail’s suggestions to search, such as a person, tap their name; or continue typing your search term and when you are done, tap Search. Mail searches for messages based on your search criterion and you see the results.

6. To search for the term in the subject field, tap Subject, or to search in the body, tap Message.

7. Tap Search.

8. To search in all your mailboxes, tap All Mailboxes, or to search in only the current mailbox, tap Current Mailbox.

9. Work with the messages you found, such as tapping a message to read it. Tap the back icon in the upper-left corner of the screen to return to the search results.

10. To clear a search and exit Search mode, tap Cancel.

11. To clear a search but remain in Search mode, tap the Clear icon (x).

When you use an iPhone Plus horizontally, searching is even better, because you can select a found message in the search results in the left pane and read it in the right pane.

1. View information about the person you want to be a VIP by tapping his name in the From or Cc fields as described earlier in the chapter.

2. On the Info screen, tap Add to VIP. The person is designated as a VIP and any email from that person receives the VIP treatment.

1. Move to the Mailboxes screen.

2. Tap VIP.

3. Work with the VIP messages you see.

1. When you view a message that is junk, tap the Flag icon.

2. Tap Move to Junk. The message is moved from the inbox to the Junk folder for the account to which it was sent. Future messages from the same sender go into the Junk folder automatically.