Basic Training: Five Steps to Reading People
Step 5—Comparing and Contrasting Behaviors
Field Exercise: A Client Meeting
Ten Quick Fixes for Great First Impressions
Quick Fix #1—Personal Assessment
Ten Clothing Must-Haves for Women
Ten Clothing Must-Haves for Men
Interesting Facts About Appearance
The Seven Universal Facial Expressions of Emotions
Some Reactions Are Predictable
Even a Nonexpression Is an Expression
5 How People Learn and Communicate
How to Read Learning Styles Through Body Language
6 See What You’ve Been Missing
Sensory or Representation Systems
Building Your Eye Reading Skills
Top Five Most Misunderstood Hand Gestures
Crossed Arms: The All-Purpose Gesture
Motivation: The What Behind the Why
Fear of Embarrassment or Shame
15 Body Language for Job Interviews
How to Dazzle a Potential Employer
Signs Your Interview Is Headed South
Signs the Interview Is Going Well
Making a Persuasive Presentation
Step 4: Spatial Anchoring—The Bad News