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by David T. Scott
The New Rules of Lead Generation
Cover
Title
Copyright
Trademarked Terms
Contents
Introduction: Who Should Read This Book?
What’s in This Book?
Who Are You?
Who Am I?
Changing with the Times
Before We Begin: How to Read This Book
Part One: The Basic Tools of Lead-Generation Marketing
Chapter 1: What Is Lead-Generation Marketing?
A Paradigm Shift
Brand Awareness vs. Lead Generation
Who Uses Lead-Generation Marketing?
Analytical vs. Emotional
Analytical vs. Creative Mindset
Going into Battle
Calculating the Cost
Chapter 2: Defining Your Leads
What Is a Lead?
The AIDA Curve
The AIDA Curve Table
Tracking the AIDA Curve
Marketing-Generated Leads vs. Sales-Generated Leads
Chapter 3: Developing Your Lead-Generation Strategy
The Importance of Lead-Generation Management Strategy
Developing a Management Strategy and Setting Goals
Adopting New Tactics
The Power of Testing
Testing One Tactic vs. Another
Results vs. Mistakes
Qualifying Your ROMI
Chapter 4: Using Lead-Generation Tactics
The Evolution of Lead-Generation Tactics
The Other Tactics
Five Steps of a Lead-Generation Campaign
Step 1: Determine and Plan Your Approach
Step 2: Research Your Target Customer
Step 3: Build Your Assets
Step 4: Execute Your Test Campaign
Step 5: Measure, Measure, Measure!
Chapter 5: Calculating the Costs
Making an Impression
Measuring Your Cost-Per-Action
Questions You Should Ask
Target CPA vs. Actual CPA
Determining Your Target CPA
The Big Picture: Qualifying Leads
Determining Customer Value
Return on Marketing Investment
A Case Example: Display Ads vs. Trade Shows
Part Two: Lead-Generation Marketing Tactics
Chapter 6: Introduction to Online Lead-Generation Advertising
Understanding the Online Bid Process
Testing Your Online Lead-Generation Ad Campaign
A Look at Landing Pages
Landing Pages and Testing Your Campaign
Chapter 7: Search Engine Marketing
SEM vs. SEO
Google vs. Bing: How It Works
Getting Started
Planning Your SEM Campaign
SEM and Your Target Customer
Choosing Your Keywords
Designing Your Ad
Setting Your Campaign Parameters
Testing Your SEM Ad Campaign
A Second-Place Winner
About AdChoices and the Google Display Network
A Final Word
Chapter 8: Social Media Advertising—Part I: Facebook and LinkedIn
Planning Your Social Advertising Approach
Researching Your Target Audience on Social Media
Advertising on Facebook and LinkedIn
Three Essential Steps of Web-Based Social Advertising Campaigns
Understanding the Ad Campaign Setup Tools
Defining Your Target Audience
Creating Your Ad
Setting Up Your Campaign
The Bid Process and Web-Based Social Media Ads
Testing Your Social Advertising Campaign
A Word About MySpace and Other Social Media Tools
Chapter 9: Social Media Advertising—Part II: Twitter Advertising
The Beginnings of Twitter Marketing
Twitter for Business and Promoted Products
Getting Started with Twitter for Business
The Three Essential Steps and Twitter Marketing
Testing Your Twitter Campaign
A Final Word About Social Media Sites
Chapter 10: Display Advertising
Adding More to the Ads
The Internet Advertising Bureau
Five Steps of a Display Ad Campaign
Step 1: Research Target Websites
Step 2: Choose How to Approach Your Target Sites
Working Directly with Websites and Content Networks
Ad Networks and Ad-Serving Technologies
Step 3: Create Your Ad
Step 4: Deploy Your Campaign
Step 5: Test Your Campaign
Chapter 11: Selecting and Targeting a Mailing or Contact List
Defining Your Target Audience
Psychographic Targeting and Geo-Targeting
Expanding Your Target Universe
Buying vs. Renting a List
Negotiating Prices for Lists
Choosing a Reliable List Owner
The Make-Good
Chapter 12: E-Mail Marketing
Spam vs. E-Mail Marketing
The CAN-SPAM Act
The Five Steps of E-Mail Marketing Campaigns
Step 1: Define Your Target Audience
Step 2: Select and Target Your List
Step 3: Design Your Creatives
Step 4: Test Your Campaign
Step 5: Measure Your Results
Chapter 13: Direct Mail Marketing
When Should You Use Direct Mail?
Calculating the Costs
The Five Steps of Direct Mail Campaigns
Step 1: Define Your Target Audience
Step 2: Select and Target Your Mailing List
Step 3: Design Your Creatives
Step 4: Test Your Direct Mail Campaign
Step 5: Measure Your Results
Chapter 14: Cold Calling
The Five Steps of Cold-Calling Campaigns
Step 1: Define Your Target Audience
Step 2: Select and Target Your Cold-Calling List
Step 3: Create Your Cold-Calling Script
Step 4: Test and Execute Your Campaign
Turning Them into a Lead
Step 5: Measure Your Results
Chapter 15: Trade Shows
To Show or Not to Show?
Picking the Right Show
Participating in Trade Shows
The Trade Show Booth—from the Ground Up!
Your Booth Space
Creating Your Booth
Your Displays, Tchotchkes, and Other Marketing Materials
Capturing Leads
Sponsorships
Speaking Engagements
Chapter 16: Integrated Lead-Generation Marketing
The Benefits of Integration
Synchronizing Your Goals
A Case Example
Integrating Lead-Generation Marketing with Brand Marketing
The Halo Effect
Testing an Integrated Marketing Campaign
In Conclusion
Notes
Index
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Copyright
The
New Rules
of Lead
Generation
Proven Strategies to
Maximize Marketing ROI
DAVID T. SCOTT
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