Congratulations!
You’ve survived Part I of this scenic CNE journey—“Novell Network Management for NetWare 6.” In Part I, you learned about NetWare 6 installation, server and client management, advanced eDirectory tasks, Internet services, and advanced security. Wow, that’s a lot of great CNE material. And just think: You’re only one-third of the way through this study guide.
In Part II, we’ll shift our focus from advanced management to advanced troubleshooting. As a network administrator, it’s your responsibility to provide service and support for your users and networking equipment. This responsibility includes NetWare 6 migration, advanced storage management, iFolder troubleshooting, high availability with NCS, server troubleshooting, and advanced eDirectory management. In addition, we’ll build a medical bag full of troubleshooting tools and learn some preventative medicine for network optimization.
In the next seven chapters, we’ll tackle all the testing objectives for Novell Course 3005: Advanced Novell Network Management. Here’s a quick preview:
Chapter 11, “Migrating NetWare 4 and 5 Servers to NetWare 6”—Advanced NetWare troubleshooting begins with a networkwide server migration to NetWare 6. In this first chapter of Part II, we’ll kick off our troubleshooting bootcamp with a comprehensive review of the NetWare Migration Wizard. This GUI migration tool enables you to upgrade NetWare 4 and 5 servers to NetWare 6 across the wire. In addition, we’ll explore Novell Licensing Services (NLS) and some time-proven migration troubleshooting tips.
Chapter 12, “Advanced Novell Network Storage Management”—The NetWare 6 server acts as a midpoint between two different directory trees: eDirectory (above the server) and the file system (below the server). As we discussed in Chapter 5, “NetWare 6 eDirectory Management,” eDirectory is a highly scalable, high-performing, secure directory service that provides a database of network resources for your users. In Chapter 12, we’ll shift gears to NetWare 6’s powerful new high-performance file storage and access technology known as Novell Storage Services (NSS). You’ll learn how to configure, manage, and troubleshoot NSS using a variety of server-based commands and utilities. In addition, we’ll explore Storage Area Networks (SANs) and RAID (Redundant Array of Independent Disks). When you’re done, you’ll be a certifiable NSS storage expert.
Chapter 13, “Advanced iFolder Tasks and Troubleshooting”—We’ll continue on the storage theme with an advanced lesson in iFolder management. iFolder is Novell’s solution for anytime, anywhere storage via the Internet. With this integrated tool, you can provide your users with the two things they want most: more storage and easy access to their files. In Chapter 13, we’ll explore iFolder fundamentals, iFolder server configuration, and iFolder user management. While we’re there, we might even tackle some optimization strategies.
Chapter 14, “NetWare 6 High Availability with Novell Cluster Services”—Finally, we’ll complete our advanced storage trifecta with a lesson in Novell Cluster Services (NCS). NCS is a high-availability solution built into NetWare 6 that enables you to create redundant Storage Area Networks (SANs) for critical network applications and files. In Chapter 14, you’ll learn to design a NetWare 6 NCS solution, to install it, to configure it, and to keep it running. In this lesson, NetWare 6 AAA will take on a new meaning: Anytime, Anywhere, Always Up!!
Chapter 15, “NetWare 6 Troubleshooting Tools”—The quality of your life as a CNE is directly related to your savvy as a network troubleshooter. Novell’s troubleshooting model is a useful tool for troubleshooting and resolving network problems. In addition, you’ll have to carry a tool bag full of powerful troubleshooting tools. In Chapter 15, we’ll explore several server troubleshooting tools, including ConsoleOne, iMonitor, Remote Manager, and iManager. In addition, you’ll become a pro in several IP/IPX troubleshooting tools from Novell and other companies. The goal of Chapter 15 is to prepare you for all the problems that will arise in the final two chapters of Part II.
Chapter 16, “Novell Server Troubleshooting”—As a CNE troubleshooter, you need to promote fitness within your LAN and WAN. This means monitoring the health and activity of your server and networking components. Server troubleshooting involves maintaining current software, troubleshooting server crashes, and building a disaster recovery plan. Network troubleshooting targets connectivity hardware problems and performance bottlenecks. In Chapter 16, you’ll gain some valuable insight into server protection and network troubleshooting.
Chapter 17: “Troubleshooting eDirectory Troubleshooting”—In the final chapter of Part II, we’ll develop an eDirectory maintenance plan to help you ensure the health of your eDirectory. This maintenance plan will accomplish two important goals: eDirectory performance and eDirectory reliability. In fact, we’ll develop our own eDirectory troubleshooting model with eight simple steps to guarantee the peaceful co-existence of eDirectory end users.
That’s all there is to it! Remember in this study guide we’re expanding well beyond mere administration tasks, into the realm of Engineer. As such, we have to tackle all of these advanced topics with the same enthusiasm that we tackled Part I. So, without any further ado, let’s begin with NetWare 6 migration.