INDEX
: (colon) prompt, 792
[Root] partition, 297, 303-307, 314-316, 322
A
A (address) resource record, 417
abends, 811-813
abend console, 815
Access Tree Walker (Remote Manager), 178
accessibility design
for eBusiness, 1085-1086
user environment plan, 968-969
accessibility guidelines, 969-971, 981-982
administrative strategies, 971-978, 983-986
ACCUPG.EXE, 595
ACME WAN case study
design inputs
organizational, 882-885
technical, 882-883, 885-888, 891-894, 896
implementation schedule, 1035-1036
application migration, 1049-1050
client migration, 1044-1046
matrix, 1039-1042
pilot program, 1050-1051
printing migration, 1048-1049
project scope, 1037-1038
rollout, 1051-1052
security and auditing, 1043
server migration, 1046-1048
training, 1038-1039
naming standards document, writing, 938
NDPS print services, designing, 1018-1028
NetWare 6 DNS/DHCP, configuring, 430-438
object naming standard, 929-931
organizational chart, 865-878
overview, 864-865
pilot program, 1034, 1050-1051
property naming standard, 933-936
testing lab, 1032-1034
tree design
workflow, 878-881
across-the-wire migrations, 100, 594, 597. See also NetWare 6 migration
activation keys (NLS), 69, 606
active discovery (SLP), 451
ACU. See Automatic Client Upgrade
ACU.INI configuration options, 270-272
adaptive exams, 1101-1102
address (A) resource record, 417
adjustable resources, 485-486
administrative strategies documents, 971-978, 983-986
client configurations, 971-972, 984
Novell Client, 972
ZENworks objects, 971
Agent Activity tool (iMonitor), 190, 356
Agent Configuration tool (iMonitor), 188-190, 355-356, 359-360, 843
Agent Health report (iMonitor), 840
Agent Health tool (iMonitor), 190, 356-358, 841
Agent Information tool (iMonitor), 188, 843
Agent Process Status tool (iMonitor), 190, 356, 844-845
Agent Summary tool (iMonitor), 187, 355, 839
Agent Synchronization tool (iMonitor), 188-189, 356, 360-361, 843-844
Agent Triggers tool (iMonitor), 188, 843
Alexander SPK NetWare, 803
access guidelines, 970
aliases, 333
Allow access right (NetWare FTP Server), 479
anonymous access (NetWare FTP Server), 479
Apache Web Server for NetWare, 463
iFolder configuration files, 680-681
Application objects, 908
access guidelines, 970
administrative strategies, 971
application proxies, 548
applications
cluster-aware, 749
cluster-enabling, 750
cluster-naive, 749
migration matrix, 1049-1050
performance, prioritizing, 499-500
share values, adjusting, 500
AppNotes, 802
ARP Cache Content (iNetTools), 781
ARP command, 777
assistant frame (iMonitor), 186, 189-191, 354-356
attribute database (NDS), 826
attribute definitions, 331
attribute types (eDirectory objects), 920
auditing
eDirectory implementation matrix, 1043
NAAS (Novell Advanced Audit Service), 546
authentication
configuring for Novell Client, 266
eDirectory connections, 252
NDS Authentication Services, 1075
NetWare Web Manager, 470
Native File Access Pack (NFAP), 288
Novell Modular Authentication Service (NMAS), 1075
NWGINA.DLL module, 261
public key cryptography, 522-524
remote users, 254
Authentication window (NetWare Web Manager), 470
authoritative databases, 401-402
AUTOEXEC.BAT file
NetWare installation, 17-18
NetWare upgrades, 108
automatic allocation (DHCP), 405
Automatic Client Upgrade (ACU), 268-269
ACU.INI configuration options, 270-272
advantages, 269
preparing network for
copying files to subdirectories, 270
creating central directory, 269
modifying configuration file, 270-272
modifying container login script, 272-273
updating platform-specific configuration files, 272
availability, 707
configuring
for file access, 744-748
for network services, 749-753
cost of failures, 709
quotients, 707
system outages, 708
B
B2B (business-to-business) organizations, 1071
B2C (business-to-customer) organizations, 1071
backbone support, 395-396
Background Process Settings tool (iMonitor), 188, 843
background queue management, 988
backup administrator role, 973
backups. See also storage
eDirectory, 327
NWBACK32, 237-238
configuring SMS for, 240-242
exiting, 243
starting, 243
SBCON, 237-238
configuring SMS for, 240-242
exiting, 242
modules, 237
starting, 242
SMS
configuring for SBCON/NWBACK32, 240-242
NetWare 4 servers, 89-90
NetWare 5 servers, 88
strategies, choosing, 238-240
when upgrading to NetWare 6, 87-90
baseline information documentation, 580
Basic File Access (Remote Manager), 174
Begin NDS Migration (Migration Project window), 615-616
bindery services
connections, 251-252
and replica placement, 321-322
BindView Solutions for Novell, 546
blended threats, 566-567
block cache, 364-365
block database (NDS), 826
block suballocation, 501-503
BLOCK.NDS file, 826
boot sector viruses, 550
bootable disks, creating, 17
BOOTPFWD.NLM, 406
BorderManager Firewall Services, 547-548, 1074
BorderManager VPN Services, 1075
bottlenecks, 819
bus I/O, 821
CPUs, 821
disk I/O, 820
network I/O, 820-821
bottom-layer tree design, 958-959
bottom-up migration (eDirectory), 598-599
bottom-up upgrades (eDirectory), 101-102
brain snacks, solutions, 1119-1141
broadcast messages, sending with Novell Client, 278
BROKER.NLM, 1015
brokers (NDPS), 1009, 1015-1016, 1019
Browser Client (iFolder), 672-676, 689
browsers (Web), 460-462
brute-force attacks, 563-564
BSDSOCK.NLM, 384
buffer overflow viruses, 559-560
Build Group (Remote Manager), 173
burst gap time, 511
burst window size, 512
buses, 788-790
I/O bottlenecks, 821
business model documentation, 579
business-to-business (B2B) organizations, 1071
business-to-customer (B2C) organizations, 1071
C
CA (certificate authority), 522-523
authentication, 522-524
certificate chain, 526
defined, 525
nonrepudiation, 523
trusted CAs, 526
cabling, documentation, 578
cache contention, 516-517, 799-800
cache memory
cache buffers, 487
cache hits, 497
optimizing eDirectory cache, 364-367
tuning, 496-498
call stack, 814
campus maps, 888
project roles, 885
canonical name (CNAME) resource record, 417
capturing print jobs, 990-991
CCRs (Continuing Certification Requirements), 1098
CDE (Certified Directory Engineer) certification, 1098
CDM (custom device module), 27
centralized administration strategy, 961
certificate authority. See CA
certificate chain, 526
certificate signing requests, 523
certification. See Novell certification
Certified Directory Engineer (CDE) certification, 1098
Certified Linux Engineer (CLE) certification, 1097
Certified Novell Administrator (CNA) certification, 1094
Certified Novell Engineer (CNE) certification, 1094-1096
change order logs, 579
child backups/restores, 237
child partitions (eDirectory), 297
number of, 308
partition splits, 324
circuit-level gateways, 548
CLA (corporate license agreement), 66, 606
CLE (Certified Linux Engineer) certification, 1097
clear text passwords
allowing/disallowing, 49
configuring iFolder LDAP for, 691
client connectivity, 250
bindery services connections, 251-252
eDirectory
connections, 252
login scripts, 252-253
managing, 274
broadcast messages, 278
drive mappings, 277
file system, 278-279
logins, 275-277
viewing client version, 280
Native File Access Pack (NFAP), 280-281
authentication, 288
installing, 287-289
Linux clients, 284-285
Macintosh clients, 283
passwords, assigning, 289-291
system requirements, 286-287
Unix clients, 284-285
user objects, creating, 289
Windows clients, 282
Novell Client. See Novell Client
user types, 253-254
CLIENT32.NLM. See Novell Client Requester
clients
connectivity. See client connectivity
documentation, 578
iFolder Client
requirements for Windows Client, 676
synchronization, 686-687
tasks performed by, 674
troubleshooting, 686-688
Windows, 672-676
Native File Access Pack (NFAP), 8
troubleshooting, 771-779
ARP, 777
IPCONFIG, 772
NETSTAT, 777-778
NSLOOKUP, 776
PING, 773
TRACERT, 775-776
Cluster ADMIN object, 734
CLUSTER DOWN command, 742
CLUSTER JOIN command, 742
CLUSTER LEAVE command, 742
CLUSTER POOLS command, 741
cluster resources
assigning nodes to, 751
configuring
for file access, 744-748
for network services, 749-753
creating, 750
failover modes, 751-752
load/unload scripts, 753
migrating, 752
status description, 742
CLUSTER RESOURCES command, 742
Cluster Server Node objects, configuring, 738
CLUSTER STATS CLEAR command, 742
CLUSTER STATS DISPLAY command, 742
CLUSTER STATUS command, 742
CLUSTER VIEW command, 741
cluster-aware applications, 749
cluster-enabling
applications, 750
NSS volumes/storage pools, 746-748
cluster-naive applications, 749
clusters. See also NCS
components, 713-714
configuring, 734-737
console commands, 741-742
creating, 729-733
defined, 712
Fibre Channel configuration, 715
SCSI configuration, 716
states, viewing, 738-742
CMD (Compatibility Mode Driver), 391-393
CMD network segments, 393
CNA (Certified Novell Administrator) certification, 1094
CNAME (canonical name) resource record, 417
CNE (Certified Novell Engineer) certification, 1094-1096
Code Red worm, 565
.COM domain, 399
commands. See also specific commands
cluster-related, 741-742
Compatibility mode (IPX), 38, 115, 390-394
client configuration, 393-394
migration agent configuration, 394-396
server configuration, 391-393
Compatibility Mode Driver (CMD), 391-393
Components dialog box, 46-47, 120-121
compression ratio, 503
computer system outages, 708
Config Reader, 803
CONFIG.SYS file
NetWare installation and, 17-18
NetWare upgrades and, 108
CONFIG utility, 766
Configuration (Remote Manager), 174
Conflict Bin (iFolder Client), 674, 688
Connection License Container, 68
Connections (Remote Manager), 171
connectivity services, 461
connectivity specialist role, 862-863
consistency checks, 811
Console Screens (Remote Manager), 171
ConsoleOne
cluster states, viewing, 738-742
Novell Storage Services (NSS)
directory space restrictions, setting, 653
file compression, enabling, 659
partitions, creating, 638-639
purging volumes, 657
RAID 0 array, creating, 663-664
restoring volumes, 657
storage pool size, increasing, 650
storage pools, creating, 639-640
storage pools, deleting, 656
user space restrictions, setting, 652-653
volumes, creating, 641-644
Organizational CA object management, 535-536
partition stability, verifying, 1064
redirecting eDirectory resources, 332-333
replication stability, verifying, 1064
Server Certificate object management, 536-538
traditional volumes, creating, 645-647
troubleshooting with, 758-759
User Certificate object management, 539-540
container administrator role, 972
container objects, 904-907
Container Policy Package objects
access guidelines, 970
administrative strategies, 971
container-level access restrictions (NetWare FTP Server), 478
context
current, 918-919
object, 919-920
Continuing Certification Requirements (CCRs), 1098
control file (FLAIM database), 827
controlled access printers, 1008
copying volumes during NetWare 6 migration, 146-147, 612-613
core dumps, 814-816
corporate license agreement (CLA), 66, 606
countermeasures (viruses), 551-554
country code domain names, 399
Country object, 905
CPU hogs, 810
CPUs
bottlenecks, 821
recommended specification, 85
server CPUs, 791
troubleshooting, 810
crashes, 810-819
core dumps, 814-816
diagnosing, 816-817
recovering from, 329-330, 817-819
server abends, 811-813
cross-platform connectivity. See NFAP
cryptography
symmetric cryptography, 534
current context, 918-919
custom device module (CDM), 27
Custom installation, 22
Custom Report (iMonitor), 840
D
DAs (directory agents), 447
configuring, 453
data backups. See backups
data buses, 788-789
data gathering
needs analysis, 969, 980, 1087
organizational design inputs, 882-885
technical design inputs, 882-888, 891-894, 896
data sets, 237
data striping, 663-664
Database Cache tool (iMonitor), 188, 843
Dave�s Novell Shareware, 803
DDNS (Dynamic DNS), 428-429
DEBUG utility, 769-770
decentralized administration strategy, 961-962
decryption, 524-526
default
NetWare FTP Server home directory, 478
iManager parameters, 193
iMonitor parameters, 191
user account settings, 973-974
DEFAULT scope (SLPv2), 448
deleting
SYS: volumes, 29
delta block synchronization, 674
denial-of-service (DoS) attacks, 560-561
Code Red worm, 565
FIN, 562
Land, 562-563
packet flooding, 560
Ping of Death, 561
Smurf, 563-564
SYN, 562
Teardrop, 561
UDP Flood, 564
W32/Nimda worm, 565-566
Deny access right (NetWare FTP Server), 479
design errors, 708
designated servers (DNS), 414-415
destination servers, preparing for NetWare 6 migration, 140-141, 601-602
removing eDirectory, 621-622
developer support, 585
device drivers. See drivers
DHCP (Dynamic Host Configuration Protocol)
configuring, 420-422
IP address assignment, 425-426
lab exercise, 434-437
server activation, 426
server creation, 423-424
subnet addresses, 424
workstations, 427
implementing eDirectory, 406-407
DHCP objects, 409-411
global DNS/DHCP objects, 407-408
IP object configuration, 411-412
managing with iManager, 197
overview, 404-406
relay agents, 406
DHCP management role (iManager), 197
DHCP SAR objects, 410
creating, 425-426
DHCP Server objects, 410
activating, 426
creating, 423-424
DHCP Subnet objects, 410
creating, 424
DHCP Test (NetScanTools), 781
DHCPSRVR command, 426
diagnostics
eDirectory, 840-847
servers
crashes, 816-817
iMonitor, 185-191, 357-362, 761-762
software, 582-583
digital IDs, 525
digital passports, 525
digital public key certificates, 525
digital signatures, 523
directories
iFolder home directory, 672
NetWare Enterprise Web Server document directories, 474-476
NetWare FTP Server home directory, 478
NSS directory space restrictions, 653
directory agents (DAs), 447
configuring, 453
directory cache, 497
Directory Map object, 908
access guidelines, 970
dirty hooks, 390
DirXML Summary tool (iMonitor), 189, 355
DISABLE TTS command, 653
disaster recovery, 817-819
disk I/O bottlenecks, 820
disk mirroring, 664-665
disk optimization
application management, 499-500
block suballocation, 501-503
file compression, 503-506
disk thrashing, 492-493
Disk/LAN Adapters (Remote Manager), 176-177
configuring, 413-414
during NetWare installation, 40-41
during NetWare upgrade, 116
lab exercise, 431-434
resource record creation, 417-418
server activation, 418-419
server creation, 414-415
workstations, 419-420
zone creation, 416-417
eDirectory implementation, 406-407
DNS objects, 408-409
global DNS/DHCP objects, 407-408
IP object configuration, 411-412
hierarchy, 398-401
managing with iManager, 197
NSLOOKUP queries, 766-767
overview, 397-398
zones
authoritative databases, 401
configuring, 416
defined, 400
types, 401
DNS management role (iManager), 197-198
DNS RRSet objects, 409
creating, 417-418
DNS Server objects, 408
creating, 414-415
DNS Zone objects, 408
creating, 416-417
DNS-DHCP Locator object, 408
DNS/DHCP Management Console, 412
DNSDHCP-GROUP object, 407
document root (NetWare Enterprise Web Server), 474-475
documentation
Novell Cluster Services, 754
and troubleshooting, 576-581, 835-836
domain name servers, configuring, 41, 116
Domain Name System. See DNS
domain name, configuring, 41, 116
Domain objects, 907
domain-level access restrictions (NetWare FTP Server), 478
DOS
configuration files, updating, 17-18
partitions
creating, 16-17
formatting, 17
mounting as NSS volumes, 233-234, 657-658
DoS attacks. See denial-of-service (DoS) attacks
DOSFAT.NSS, 657-658
Down/Restart (Remote Manager), 173
downtime, 706
drive mappings
access guidelines, 970
managing, 277
autodetecting, 21
CDM, 27
changing, 111
DOS CD, 17
DSK, 27
HotPlug support modules, 26, 110
modifying, 28
mouse, 24-25
NIOS.VXD, 261
NWFS.SYS, 261
server SET parameters, 23, 108
SMS, 236
video display, 24-25
DS Trace utility, 845-847
.DSK file extension, 27
DSMERGE command, 1052-1053
executing merge, 1063
finalizing tree structure, 1065
preparing for merge, 1061-1063
DSREPAIR command, 818-819
checking replica synchronization, 338
repairing local databases, 339
viewing server replica state, 1064
DSTrace (Remote Manager), 178
DSTRACE command
configuring cache memory limits, 366-367
eDirectory schema health checks, 339
synchronization checks, 338
dual stacks, 386
dynamic allocation (DHCP), 405
Dynamic DNS (DDNS), 428-429
Dynamic Host Configuration Protocol. See DHCP
Dynamic Only mode (NAT), 440
dynamic patches, 804
dynamically adjusting cache limit, 365-367
E
eBusiness, eDirectory and
accessibility design, 1085-1086
benefits, 1071-1072
fault tolerance, 1071
implementing eDirectory, 1087-1088
Novell products for, 1073-1076
partition design, 1083
project team roles, 1076
replica placement, 1084
scalability, 1071-1072
tree design, 1078-1082
tree federation, 1072-1073, 1079-1080
user accessibility, 1071
ECBs (event control blocks), 509-511
Echo (NetScanTools), 782
eDirectory
backups, 327
benefits, 296
cache, optimizing, 364-367
configuring
during login, 276
for NetWare 6 installations, 42-44
for NetWare upgrades, 117
design phases. See also specific phases
analysis and management, 858
eDirectory design, 856-857
eDirectory implementation, 857-858
eDirectory preparation, 855-856
for eBusiness
accessibility design, 1085-1086
benefits, 1071-1072
fault tolerance, 1071
implementing eDirectory, 1087-1088
Novell products for, 1073-1076
partition design, 1083
project team roles, 1076
replica placement, 1084
scalability, 1071-1072
tree design, 1078-1082
tree federation, 1072-1073, 1079-1080
user accessibility, 1071
eDirectory 8.7 advancements, 828-829
FLAIM database, 827-828
health checks, running, 337-345, 840-847
licensing objects
License Certificate, 69, 72-74
NLS_LSP, 68
login scripts, 252-253
managing
extending schema, 330-332
using iManager, 198
overview, 323-324
partitions, 324
preventive maintenance, 326-328
redirecting resources, 332-333
using Remote Manager, 177-178
replicas, 325
troubleshooting inconsistencies, 328-330
WAN traffic, 325-326
migration, 101-103, 148-150, 597-599, 615-617
bottom-up, 598-599
client implementation schedule, 1044-1046
server implementation schedule, 1046-1048
top-down, 598-599
troubleshooting, 620-624
naming strategy, 916-918
current context, 918-919
naming standards document, 918, 927-929, 932-938
object context, 919-920
relative distinguished names, 921-923
typeful names, 925
typeless names, 925-927
Novell Client connections, 252
objects. See also specific objects
access guidelines, 969-971
container, 904-907
defined, 899
DHCP, 409-412
DNS, 408-409
global DNS/DHCP, 407-408
hierarchy, 901-903
lab exercise, 914-915
leaf, 908-912
naming structure, 917-927
naming type, 920
NCS object configuration, 733-738
Novell Certificate Server integration, 528-529
number per container, 961
placement evaluation, 1058-1059
properties, 900-901
processes, 829-830
RBS, configuring, 194-196
removing servers from, 328-329
schema
health checks, 339
Schema Manager, 331-332
synchronization, verifying, 102
viewing, 331
server time synchronization, 41
tree
administration, 959
design evaluation, 1055-1056
obituaries, 338
resource redirection, 332-333
structure, importance of, 916
updating with Deployment Manager, 94-95
upgrade strategies, 101-103
eDirectory design
accessibility design
for eBusiness, 1085-1086
user environment plan, 968-986
accessibility guidelines, 969-971, 981-982
for eBusiness, 1085-1086
organizational, 856
design inputs, 882-885
overview, 856-857
technical, 856
design inputs, 882-883, 885-888, 891-894, 896
administration, 960-962
container size, 962
flat design, 948
fundamental factors, 960-963
lab exercises, 964-966
login scripts, 962-963
lower layers, 957-958
pyramid design, 947-948
upper layers, 949-957
eDirectory expert role, 861-862
eDirectory implementation, 334
benefits of, 853-854
for eBusiness, 1087-1088
Import/Export Wizard, 345-350
merging trees, 1052-1053
administrator environment evaluation, 1059
confirming merge, 1064
finalizing tree structure, 1065-1066
object placement evaluation, 1058-1059
partition evaluation, 1056-1058
performing merge, 1063
preparing for merge, 1061-1063
replication evaluation, 1056-1058
security considerations, 1059-1060
tree design evaluation, 1055-1056
user environment evaluation, 1059
pilot program, 1034, 1050-1051
preparing network for, 334-339
schedule, 1035-1036
application migration, 1049-1050
client migration, 1044-1046
matrix, 1039-1042
pilot program, 1050-1051
printing migration, 1048-1049
project scope, 1037-1038
rollout, 1051-1052
security and auditing, 1043
server migration, 1046-1048
training, 1038-1039
testing lab, 1032-1034
user environment plan, 968-969
accessibility guidelines, 969-971, 981-982
administrative strategies, 971-978, 983-986
eDirectory management roles (iManager), 198
architecture, 302-305
defined, 296
designing, 302-310
for eBusiness, 1083
evaluating strategy for, 1056-1058
guidelines, 307-309
managing, 324
merging, 324
moving, 324
number of, 298
overview, 297
partition root object, 304
regulating management rights, 327
[Root], 297, 303-307, 314-316, 322
size of, 298
stability, verifying, 1064
Tree Root object, 303-304, 314
eDirectory preparation, 855-856
data gathering
needs analysis, 969, 980, 1087
organizational design inputs, 882-885
technical design inputs, 882-888, 891-896
project scope, 856
project team roles, 860-863
eDirectory replication
adding replicas, 325
changing type, 325
defined, 296
for eBusiness, 1084
evaluating strategy for, 1056-1058
managing replicas, 325
placement
bindery services, 321-322
design considerations, 314-317
fault tolerance, 317-318
local distribution, 319-321
tree walking, 322
replica states, 358-359
replica types, 299-300, 311-313
stability, verifying, 1064
eDirectory synchronization
IP-only networks, 375
IP/IPX networks, 375
IPX-only networks, 368-370, 373-379
managing with WAN Traffic Manager, 301-302, 325-326
overview, 300-302
replica rings, 300-301, 313, 322, 338, 358
transitive synchronization, 301-302, 314
eDirectory troubleshooting
diagnosing problems, 357-362, 840-847
DSREPAIR, 818-819
model, 830-831
steps
assessing solutions, 834
avoiding problem repetition, 836
determining problem cause, 832-833
documenting resolution, 835-836
identifying problem scope, 831-832
implementing solutions, 834-835
listing solutions, 833
verifying resolution, 835
with iMonitor, 837
assistant frame, 355-357
data gathering, 839-840
diagnosing problems, 357-362
navigation frame, 354-355
repairing eDirectory, 362, 364
repairing problems, 847-849
EDNA.NLM, 803
.EDU domain, 399
eGuide, 1074
EISA buses, 789
eLogin, 1074
email virus attacks, 557-559
Melissa macro virus, 557-558
TROJAN.DANSCHL, 559
W32/Goner worm, 558
encryption
activating NICI encryption, 94
in public key cryptography, 524-526
RSA encryption, 252
Enhanced Toolbox Utility, 803
ENS (Event Notification Services), 1016
Enterprise Web Server. See NetWare Enterprise Web Server
enterprisewide administrator role, 972
entry cache, 364-365
ENTRY.NDS file, 825
environmental failures, 708
Error Index tool (iMonitor), 191, 356
errors
eDirectory error messages, 328
hardware design errors, 708
NWBACKUP32 error files, 245
SBCON error files, 245
SMS error files, 244-245
system error log, 832
event control blocks (ECBs), 509-511
event logs, 741
Event Notification Services (ENS), 1016
exceptions, 811
exclude options (SMS), 237
exercises. See lab exercises
extending eDirectory schema, 330-331, 406-407
DHCP objects, 409-411
DNS objects, 408-409
global DNS/DHCP objects, 407-408
lab exercise, 430-431
external
communications, 788
references, 842
F
failback
automatic, 722-723
defined, 713
Master IP Address Resource object, 737
modes, 752
failover
defined, 713
master node, 720-721
slave node, 719-720
defined, 713
designing, 721-723
Resource Priority settings, 736
fault tolerance
eBusiness and, 1071
eDirectory replica placement, 317-318
FCS (Fibre Channel Standard)
cluster configuration, 715
defined, 713
FDISK utility, 17
Fibre Channel drives, 790
file cache, 497-498
file flushing (NSS), 632
file systems
administrative strategies documents, 972, 983-984
installing NetWare server file system, 34-36, 113-114
NSS. See NSS
application management, 499-500
block suballocation, 501-503
file compression, 503-506
file viruses, 550
files. See also iFolder
compression, 503-506
snapshot
disabling, 652
enabling on NSS volumes, 228, 651-652
filtered environments, server ID numbers, 23
FIN attacks, 562
Finger
iNetTools, 781
NetScanTools, 782
BorderManager Firewall Services, 547-548, 1074
fixed memory cache limit, 365-366
FLAIM database, 827-828
flat tree design, 948
form exams, 1101
formatting DOS partition, 17
FQDNs (fully qualified domain names), 398
frames
iManager, 192-193
IPX, 38-39
Remote Manager, 168-169
Free API, 488
FTP bounce, 560
FTP globbing, 560
FTP servers
mapping file system drives, 9
NetWare FTP Server, 476-478
access restriction levels, 478
access rights, 478-479
anonymous access, 479
configuring, 478-480
default home directory, 478
restarting, 477
shutting down, 477
starting, 477
FTP sites (Novell), 586
fully qualified DNS domain names, 398
functional OU layers, 955-956
G
gadgets, 7
garbage collection, 489
gateways
circuit-level, 548
geographic OU layers, 952-954
global DNS/DHCP objects, 407-408
Goner worm, 558
.GOV domain, 399
Group object, 908
access guidelines, 970
GroupWise WebAccess, 466
and eBusiness, 1074
Guest access right (NetWare FTP Server), 479
H
hackers, 542-544
HAM (host adapter module), 26, 110
hard disks
block suballocation, 501-503
crash recovery, 329-330
disk channel types, 790
troubleshooting, 807
hard stop policies (NLS), 70, 607
hardware
design errors, 708
failures, 708
hot-swappable, 792
managing with Remote Manager, 176-177
physical resource needs, 969, 980
RAID, 660
requirements for NetWare 6, 12-13, 84
server hardware architecture, 788-792
upgrades, 85
HBAs (host bus adaptors), 715
header frame
iManager, 192
Remote Manager, 169
health indicator frame (Remote Manager), 168
Health Monitor (Remote Manager), 170
HEALTH.LOG file, 832
heartbeats (NCS), 718
Help tool (iMonitor), 187, 354
Hidden Object Locator, 546
high availability, 707. See also NCS
configuring
for file access, 744-748
for network services, 749-753
cost of failures, 709
quotients, 707
system outages, 708
Home directory
iFolder, 672
NetWare FTP Server, 478
Home NetWare Manager tool (iMonitor), 187, 354
host adapter module (HAM), 26, 110
host bus adaptors, 715
host name, configuring, 40, 116
host servers, SMS, 234
host-level access restrictions (NetWare FTP Server), 478
HOSTNAME, 767
HOSTS command, 767
hot fix redirection (NSS), 633
hot-swappable hardware, 792
HotPlug support modules, 26, 110
HTML (Hypertext Markup Language)
reports, cluster state, viewing, 741
HTTP (Hypertext Transfer Protocol), 467
versus WebDAV, 464
HTTPD.CONF file, 680
threads per child, adjusting number, 689
HTTPD_ADDITIONS_NW.CONF file, 680
administrators, adding, 684
login contexts, adding, 684
user data location, changing, 683
HTTPS protocol, 469
I
I/O bottlenecks
bus, 821
disk, 820
network, 820-821
ICE (Import/Conversion Export) engine, 345-350
IDE drives, 790
iFolder, 465
Apache configuration files, 680-681
benefits, 670-671
Client
requirements for Windows Client, 676
synchronization, 686-687
tasks performed by, 674
troubleshooting, 686-688
Windows, 672-676
CN property, assigning to [Public], 678-679
and eBusiness, 1074
Home directory, 672
installing, 676-679
Java applet, configuring for browser support, 671-672
lab exercise, 692-701
allowing clear text passwords, 691
binds, 686
changing settings, 682
configuring, 677-678
displaying settings, 682
Proxy User, creating, 679
using without SSL, 678
Server
initialization, 683
IP address, changing, 684-685
synchronization, 673
troubleshooting, 688-691
Server Management Console, 680-682
administrators, adding, 684
login contexts, adding, 684
server initialization, 683
troubleshooting access, 689
system requirements, 675-676
user data location, changing, 683-684
Web shell interface, customizing, 672
Web site (default), 671
iLogin, 465
and eBusiness, 1074
accessing, 192
assigning roles, 199
creating roles, 203-204
default parameters, modifying, 193
defined, 8
DHCP management role, 197
DHCP, configuring, 422
assigning IP addresses, 425-426
configuring subnet addresses, 424
creating DHCP servers, 423-424
DNS management role, 197-198
DNS, configuring
creating DNS servers, 414-415
creating DNS zones, 416-417
creating resource records, 417-418
eDirectory administration role, 198
header frame, 192
iPrint management role, 198
lab exercises, 203-204
license management role, 198
main content frame, 193
navigation frame, 192
RBS, configuring, 194-196
system requirements, 191
accessing, 186
assistant frame, 186, 189-191, 354-356
default parameters, modifying, 191
eDirectory troubleshooting, 837
data gathering, 839-840
repairing problems, 847-849
tracing, 845-847
lab exercise, 200-202
navigation frame, 186-189, 353-355
repairing eDirectory, 362-364
security of, 185
server replica state, viewing, 1064
system requirements, 185-186, 353
troubleshooting with, 762-763
implementing eDirectory, 334
benefits of, 853-854
for eBusiness, 1087-1088
Import/Export Wizard, 345-350
merging trees, 1052-1053
administrator environment evaluation, 1059
confirming merge, 1064
finalizing tree structure, 1065-1066
object placement evaluation, 1058-1059
partition evaluation, 1056-1058
performing merge, 1063
preparing for merge, 1061-1063
replication evaluation, 1056-1058
security considerations, 1059-1060
tree design evaluation, 1055-1056
user environment evaluation, 1059
pilot program, 1034, 1050-1051
preparing network for, 334-339
schedule, 1035-1036
application migration, 1049-1050
client migration, 1044-1046
matrix, 1039-1042
pilot program, 1050-1051
printing migration, 1048-1049
project scope, 1037-1038
rollout, 1051-1052
security and auditing, 1043
server migration, 1046-1048
training, 1038-1039
testing lab, 1032-1034
user environment plan, 968-969
accessibility guidelines, 969-971, 981-982
administrative strategies, 971-978, 983-986
Import/Conversion Export (ICE) engine, 345-350
IN-ADDR.ARPA zones, 401
in-place upgrades, 81, 100, 104, 596-597. See also upgrading to NetWare 6
lab exercise, 131-135
include options (SMS), 237
iNetTools, 781
information systems development methodology, 854
initialization, iFolder Server, 683
inside-out security model, 544-546
INSTALL.BAT file, 19-20
upgrading to NetWare 6, 107
installing
iFolder, 676-679
NetWare 6
accessing installation files, 17-18
Components dialog box, 46-47
cryptography, enabling, 33-34
customizing installation, 50
DNS, configuring, 40-41
eDirectory, configuring, 42-44
hardware requirements, 12-13
language parameters, 33
LDAP services, configuring, 49
methods, 22
mouse type, selecting, 24-25
NetWare partition, creating, 28-31
network boards, selecting, 28
network preparation, 15-16
network protocols, specifying, 36-40
Novell Certificate Server, installing, 48-49
platform support, selecting, 26-27
regional settings, selecting, 24
servers, file system installation, 34-36
servers, licensing, 44-45
servers, naming, 32-33
servers, preparing, 16-18
servers, specifying settings, 22-24
servers, time zone, setting, 41
servers, troubleshooting installation, 806
software requirements, 14
storage devices, selecting, 27
SYS: volume, creating, 28-31
types, 21-22
video mode, selecting, 24-25
NetWare Enterprise Web Server, 467-468
NFAP, 287-289
NICI clients, 94
Novell Client, 262-264
authentication, specifying, 266
component choices, 264-267
protocol configuration, 265-268
Workstation Manager, 266
Novell Cluster Services, 727-728
configuring cluster objects, 733-738
steps, 729-733
system requirements, 728-729
testing configuration, 738-742
patches, 804-805
printers, 1000
Remote Manager, 167
support packs, 804-805
.INT domain, 400
Int serv, 457-459
intelligent failover. See fan-out failover
intermediary networks, 563-564
internal communications, 788
Internet Port Descriptions (iNetTools), 781
Internet Protocol. See IP (Internet Protocol)
Internet SCSI (iSCSI), 667
Internet service providers (ISPs), 461-462
Internet services
configuration parameter requirements, 14
connectivity services, 461
Novell home page, 584
Novell Support site, 585
Novell Web services, 463
Web technology overview, 459-462
interrupts, 811
IP (Internet Protocol), 460
time synchronization, 375
troubleshooting tools, 765-779
ARP, 777
CONFIG, 766
DEBUG, 769-770
HOSTS, 767
IP addressing calculators, 782-783
IPCONFIG, 772
TCPCON, 767-768
TRACERT, 775-776
IP Address objects (DHCP), 410, 426
IP addresses
calculators, 782-783
configuring, 37-38
DDNS (Dynamic DNS), 428-429
defined, 37
DHCP. See DHCP
displaying with IPCONFIG, 772
DNS. See DNS
iFolder Server address, changing, 684-685
IPv6, 401
Land attacks, 562-563
NAT. See NAT
nonroutable, 439
NSLOOKUP queries, 766-767
pinging devices using, 769
Smurf attacks, 563-564
spoofing, 562
IP Only protocol configuration, 37-38, 115, 386
migrating to, 387-388
backbone first, 389-390
Compatibility mode, 390-394
leaf networks first, 389
network segment first, 388-389
IP Packet View (NetScanTools), 782
IP packets, 460-462
IP/IPX networks, 386
time synchronization, 375
IP6.INT zones, 401
IPCONFIG, 772
iPrint, 465
defined, 7
iFolder port conflicts, 690
iPrint Map Designer, 7
iPrint role (iManager), 198
IPv6, 401
IPX Only protocol configuration, 38-39, 115, 386
IPX protocol
Compatibility mode, 38, 115, 390-394
client configuration, 393-394
migration agent configuration, 394-396
server configuration, 391-393
configuring NetWare 6 servers for, 38-39, 115
migrating to IP, 387-388
backbone first, 389-390
Compatibility mode, 390-394
leaf networks first, 389
network segment first, 388-389
Novell Client support, 265
time synchronization, 368-379
communication, 373-374
design strategy, 376-379
management, 373
time server types, 369-372
troubleshooting tools, 765-770
CONFIG, 766
DEBUG, 769-770
HOSTS, 767
NSLOOKUP, 766-767
PING, 769
ISA buses, 789
iSCSI (Internet SCSI), 667
ISPs (Internet service providers), 461-462
J - K
Java gadgets, 7
Java Application Information (Remote Manager), 176
JReport Runtime License Agreement, 20-21
KAP container objects, 336
kernel, 793-795
kernel address space, 493
key management, 534
Key Material objects. See Server Certificate objects
keyboard shortcuts, 32
keys (public key cryptography), 521-524
Knowledgebase, 764
Known Servers tool (iMonitor), 190, 356
L
access guidelines document, creating, 981-982
accessing files with iFolder, 692-701
administrative strategies document, creating, 983-986
eDirectory
health check, running, 342-345
objects, 914-915
synchronization configuration, verifying, 341-342
tree design, building, 964-966
iManager, 203-204
iMonitor, 200-202
installing NetWare 6, 52-62
migrating from NetWare 5.1 to NetWare 6, 154-163
naming standards document, writing, 938
NDPS print services, designing, 1018-1028
NetWare 6 DNS/DHCP, configuring, 430-438
NSS, configuring, 224-226
queue-based print services, designing, 994-1003
Remote Manager, 179-184
solutions, 1119-1141
troubleshooting with Novell Internet Services, 588
upgrading NetWare 5.1 to NetWare 6, 125-136
user accessibility needs, analyzing, 980
LAN diagrams, 577
LAN drivers, 28, 112. See also drivers
Novell Client, 258
LAN inventories, 578
LAN utilization documentation, 579
LANalyzer, 780
Land attacks, 562-563
Large Internet Packet (LIP), 512-513
LBURP protocol, 350
LDAP services
configuring, 49
iFolder LDAP, 673
allowing clear text passwords, 691
binds, 686
changing settings, 682
configuring, 677-678
displaying settings, 682
using without SSL, 678
LBURP protocol, 350
object naming syntax, 347
overview, 346
LDAP Server object, 909
LDIF files
basics, 346
field formats, 346-347
import/export/migration options, 347-349
LDNCS command, 742
leased assignments, 405
Least Recently Used (LRU) algorithm, 490
license agreement licenses, 65, 605
license agreement, accepting, 20-21
License Certificate objects, 69, 72-74, 909
License Container objects, 68, 72, 907
License management role (iManager), 198
license service providers (LSPs), 66-69
License Certificate objects, 69, 72-74
License Container objects, 68, 72
NLS_LSP objects, 68
licensing NetWare 6 servers, 44-45, 118-119
Linux NFAP (Native File Access Pack), 8 284-285
LIP (Large Internet Packet), 512-513
List Modules (Remote Manager), 174-175
LOAD ADDRESS SPACE command, 495
load balancing, 795
LOAD PROTECTED command, 495
LOADER.EXE, 796
Local File Group (Remote Manager), 173
Locality object, 907
location profiles, 975
lockups, 811-814
logical maps, 577
logical memory addressing, 489
mounting DOS partitions as, 233-234, 657-658
login, 275-277
network attacks and, 543
scripts
accessibility guidelines, 970
administrative strategies, 972, 986
configuring, 277
correcting after merging trees, 1066
eDirectory, 252-253
mobile users, 976
tree design considerations, 962-963
Login/Logout tool (iMonitor), 187, 354
Login Settings tool (iMonitor), 188, 843
logs
change order, 579
HEALTH.LOG, 832
NDS*.LOG, 828
SBCON, 245
SMS, 244-245
LSPs (license service providers), 66-69
License Certificate objects, 69, 72-74
License Container objects, 68, 72
NLS_LSP objects, 68
M
M command, 796
Macintosh NFAP (Native File Access Pack), 8, 283
mail exchange (MX) resource record, 417
main content frame
iManager, 193
Remote Manager, 169
Manage Server (Remote Manager), 171
Managed Server List (Remote Manager), 174
manager (NDPS), 1009-1012, 1019-1021
manual allocation (DHCP), 405
Master CNE certification, 1096
Master IP Address Resource object, 737
master license agreement (MLA), 65, 119, 605
master nodes
defined, 717
failover, 720-721
Maximum Ring Delta statistic, 844
MCA buses, 789
mean time between failures (MTBF), 706-707
mean time to recovery (MTTR), 707
Melissa macro virus, 557-558
memory
disk thrashing, 492-493
fragmentation, 489
garbage collection, 489
logical memory addressing, 489
management, 487
allocation, 488-490
deallocation, 488
cache, 496-498
protection, 493-496
virtual, 490-493
recommended specification, 85
server maintenance, 791
swap files, 490-492
troubleshooting server memory, 808-809
merging
eDirectory trees, 1052-1053
administrator environment evaluation, 1059
confirming merge, 1064
finalizing tree structure, 1065-1066
object placement evaluation, 1058-1059
partition evaluation, 1056-1058
performing merge, 1063
preparing for merge, 1061-1063
replication evaluation, 1056-1058
security considerations, 1059-1060
tree design evaluation, 1055-1056
user environment evaluation, 1059
eDirectory partitions, 324
MFL (Modified File List), 633
Microsoft Diagnostics (MSD), 582
Microsoft Windows
Native File Access Pack, 282
System Information tool, 582
migrating
cluster resources, 752
LDIF data, 347-349
to IP, 387-388
backbone first, 389-390
Compatibility mode, 390-394
leaf networks first, 389
network segment first, 388-389
to NetWare 6, 137-139
application migration matrix, 1049-1050
client implementation schedule, 1044-1046
configuration files, editing, 147-148, 614
connection problems, 619-620
destination server, preparing, 140-141, 601-602
eDirectory migration, 148-150, 615-617, 620-624
lab exercise, 154-163
migration client, verifying, 141-142, 602-603
migration plans, creating, 99-104, 596
Migration Project, creating, 142-145, 608-611
Novell Licensing Services, 603-607
post-migration cleanup chores, 151-152, 618-619
printing implementation schedule, 1048-1049
server implementation schedule, 1046-1048
source server, preparing, 139, 600-601
volumes, copying, 146-147, 612-613, 620
migration agents
backbone support, 395-396
configuring CMD clients to use, 395
configuring CMD servers as, 394-395
defined, 391
Migration Project window
Begin NDS Migration, 149, 615-616
Copy Volumes, 146-147, 612-613
Edit Configuration Files, 147-148, 614
Finish NDS Migration, 150, 616
Migration Project, creating, 142-145, 608-611
.MIL domain, 400
mirroring disk partitions, 664-665
MKFLOPPY.BAT program, 17
MLA (master license agreement), 65, 119, 605
mobile users
administrative strategies documents, 974-978, 984
client connectivity, 254
Modified File List (MFL), 633
MONITOR utility
application share values, adjusting, 500
cache hit statistics, 497
CPU bottlenecks, 821
disk I/O bottlenecks, 820
file compression, activating, 503
IPX time synchronization, 373
memory utilization statistics, 490
network I/O problems, 820-821
NSS cache buffer allocation, 637
monitoring
LAN cluster health, 718
SAN cluster health, 718
servers
Mount Volumes dialog box, 35, 114
mouse type, selecting, 24-25
moving partitions, 324
MSD (Microsoft Diagnostics), 582
MTBF (mean time between failures), 706-707
MTTR (mean time to recovery), 707
multipartite viruses, 550
multiprocessing, 516-517, 799-800
multitasking, 514-515, 797-798
multivalued eDirectory properties, 900
MX (mail exchange) resource record, 417
N
NAAS (Novell Advanced Audit Service), 546
name context, 918-919
name resolution, eDirectory, 322
name server (NS) resource record, 417
Name Services (DNS), 398, 401-403
NAMED command, 418-419
NetWare 6 servers, 32-33
naming strategy (eDirectory), 916-918
current context, 918-919
naming standards document, 918, 927
lab exercise, 938
objects, 927
syntax, 937
object context, 919-920
relative distinguished names, 921-923
typeful names, 925
typeless names, 925-927
naming types (eDirectory objects), 920
NAS (Network Attached Storage), 667
NAT (Network Address Translation), 439-440, 547
configuring, 440-441
IP addressing guidelines, 439
modes, 440-441
troubleshooting, 442
Native File Access Pack. See NFAP
natural partitioning, 947
NAU (NetWare Accelerated Upgrade), 595
navigation frame
iManager, 192
Remote Manager, 169
NCP (NetWare Core Protocol), 511-512
benefits/features, 709-710
cluster resources
assigning nodes to, 751
configuring for file access, 744-748
configuring for network services, 749-753
creating, 750
failover modes, 751-752
load/unload scripts, 753
migrating, 752
status description, 742
clusters
components, 713-714
console commands, 741-742
creating, 729-733
defined, 712
Fibre Channel configuration, 715
SCSI configuration, 716
designing cluster configurations, 711
architecture, 711-714
cluster configurations, 714-716
SAN management, 724-726
system design, 717-723
failover
fan-out, 721-723
master node, 720-721
slave node, 719-720
installing, 727-728
configuring cluster objects, 733-738
steps, 729-733
system requirements, 728-729
testing configuration, 738-742
monitoring LANs/SANs, 718
NetWare 6 enhancements, 10
overview, 705-707
system outages, 708-709
troubleshooting information, finding, 754
NDPS (Novell Distributed Print Services), 1004-1005
architecture, 1009-1016
benefits, 1004
brokers, 1009, 1015-1016, 1019
lab exercise, 1018-1028
object placement options, 1016
printer agents, 1004-1005, 1009-1011
printer types, 1007-1008
versus queue-based printing, 1004-1006
NDPS Manager object, 909
NDPS Printer object, 909
NDPSM.NLM, 1012
NDS (Novell Directory Services)
architecture, 825-826
streams files, 826
NDS Authentication Services (NDS-AS), 1075
NDS Broker object, 909
NDS Monitor (Remote Manager), 178
NDS*.LOG file, 828
NDS.01 file, 827
NDS.DB file, 827
needs analysis, 969, 980, 1087
.NET domain, 400
Net services, 464-466
GroupWise WebAccess, 466, 1074
iFolder. See iFolder
iManager. See iManager
iPrint. See iPrint
NetWare Web Search Server, 465
Novell Portal Services, 465, 1075
NetDrive, 9
NETLIB.NLM, 385
NetScanner, 782
NetScanTools Pro 2004, 781-782
NETSTAT, 777-778
NetStorage, 9
NetTopography, 782
NetWare operating system architecture, 792-796
NetWare 4
migrating to NetWare 6. See NetWare 6 migration
server backups, 89
server restores, 90
NetWare 5
migrating to NetWare 6. See NetWare 6 migration
PKI services, updating, 97
server backups, 88
server restores, 88-89
NetWare 6
certification. See Novell certification
enhanced features, 9-11
loading manually, 51
NetWare 6 installation
accessing installation files, 17-18
Components dialog box, 46-47
configuration requirements, 14-15
cryptography, enabling, 33-34
customizing installation, 50
DNS, configuring, 40-41
eDirectory configuration, 42-44
hardware requirements, 12-13
INSTALL.BAT file, 19-20
lab exercise, 52-62
LDAP services, configuring, 49
license agreement, accepting, 20-21
methods, 22
mouse type, selecting, 24-25
NetWare partition, creating, 28-31
network boards, selecting, 28
network preparation, 15-16
network protocols, specifying, 36-40
NLMs, 28
Novell Certificate Server, installing, 48-49
platform support, selecting, 26-27
regional settings, selecting, 24
servers
file system installation, 34-36
language parameters, 33
licensing, 44-45
naming, 32-33
preparing, 16-18
settings, specifying, 22-24
time zone, setting, 41
software requirements, 14
storage devices, selecting, 27
SYS: volume, creating, 28-31
types, 21-22
video mode, selecting, 24-25
NetWare 6 migration, 137-139
application migration matrix, 1049-1050
client implementation schedule, 1044-1046
configuration files, editing, 147-148, 614
destination server, preparing, 140-141, 601-602
eDirectory migration, 148-150, 615-617
lab exercise, 154-163
migration client, verifying, 141-142, 602-603
migration plans, creating, 99-104, 596
Migration Project, creating, 142-145, 608-611
Novell Licensing Services, 603-607
post-migration cleanup chores, 151-152, 618-619
printing implementation schedule, 1048-1049
server implementation schedule, 1046-1048
source server, preparing, 139, 600-601
troubleshooting
connection problems, 619-620
eDirectory problems, 620-624
volume copy problems, 620
volumes, copying, 146-147, 612-613, 620
NetWare 6 Novell Software License Agreement, 20-21
NetWare 6 upgrades
Components dialog box, 120-121
configuration requirements, 86-87
cryptography, enabling, 113
customizing upgrade, 122-123
data backups, 87-90
DNS configuration, 116
eDirectory configuration, 117
hardware requirements, 84
hardware upgrades, 85
INSTALL.BAT file, 107
lab exercise, 125-136
NetWare Accelerated Upgrade, 595
network boards, selecting, 112
network preparation, 90-95, 97-99
NLMs, 112
Novell Certificate Server installation, 121-122
operating systems required, 86
platform support, selecting, 110
process overview, 104-105
regional settings, selecting, 109
servers
file system installation, 113-114
licensing, 118-119
preparing, 106-107
settings, specifying, 108-109
software requirements, 85-86
storage devices, selecting, 111
type, selecting, 108
upgrade plans, creating, 99-104
NetWare Accelerated Upgrade (NAU), 595
NetWare Config Reader, 803
NetWare Cool Solutions, 802
NetWare Core Protocol (NCP), 511-512
NCS installation, 729-733
NICI client installation, 94
Novell Client installation, 91-94
preparing network for NetWare installation, 15-16, 90-99
updating eDirectory, 94-95, 335
configuring
document directories, 474
network settings, 473
on/off settings, 472-473
installing, 467-468
NetWare FTP Server, 476-478
access restriction levels, 478
access rights, 478-479
anonymous access, 479
configuring, 478-480
default home directory, 478
restarting, 477
shutting down, 477
starting, 477
NetWare GUI, 793
NetWare I/O Subsystem (NIOS), 261
NetWare Loadable Modules (NLMs), 28, 112, 794. See also specific NLMs
attacks against, 542-543
version, verifying, 805
NetWare partition, creating, 28-31
NetWare Peripheral Architecture (NWPA), 27
NetWare Registry (Remote Manager), 175
NetWare support packs, 335
NetWare Usage tool, 76-78
NetWare Users International (NUI), 574
NetWare Web Manager, 464
accessing, 469
Authentication window, 470
home page, 470
NetWare Enterprise Web Server, 470-471
NetWare FTP Server, 477
loading manually, 468
NetWare Enterprise Web Server configuration, 470-471
document directories, 474
network settings, 473
on/off settings, 472-473
NetWare FTP Server configuration, 478-480
security certificate screens, 469
NetWare Web Search Server, 465
Network Address Translation (NAT), 439-440, 547
configuring, 440-441
IP addressing guidelines, 439
modes, 440-441
troubleshooting, 442
Network Attached Storage (NAS), 667
network I/O bottlenecks, 820-821
network interfaces, recommended specification, 85
network inventories, 578
network management
iManager. See iManager
NetWare 6 enhancements, 10
server management
adjustable resources, 485-486
memory subsystem, 487-498
remote. See remote server management
self-tuning, 485-486
troubleshooting tools, 757-764
ConsoleOne, 758-759
iManager, 762-763
iMonitor, 761-762
Novell Web site, 763-764
Remote Manager, 760
network maps, 577
network optimization, 508
Large Internet Packets, 512-513
packet bursting, 511-512
Packet Receive Buffers, 509-511
Network Professional Association (NPA), 574
network protocol configurations, 36-40, 115
Network Settings (NetWare Enterprise Web Server), 473
Network Statistics (iNetTools), 781
Network Time Protocol (NTP), 375
network users, 253
New Server installation method, 22, 108
New Volume dialog box, 35, 114
NFAP (Native File Access Pack), 8, 280-281
authentication, 288
enabling, 285-286
creating user objects, 289
installing NFAP, 287-289
system requirements, 286-287
Linux clients, 284-285
Macintosh clients, 283
Unix clients, 284-285
Windows clients, 282
NICI clients, installing, 94
Nimda worm, 565-566
NIOS (NetWare I/O Subsystem), 261
NIOS.VXD driver, 261
NLDAP.NLM, 346
NLMs (NetWare Loadable Modules), 28, 112, 794. See also specific NLMs
attacks against, 542-543
version, verifying, 805
NLS (Novell Licensing Services), 63-66, 118-119, 603-604
eDirectory objects
License Certificate, 69, 72-74
NLS_LSP, 68
license service providers, 66-68
managing, 71-72
configuring notifications/reports, 78-79
installing certificates, 74-76
License Certificate objects, 72-74
License Container objects, 72
NetWare Usage tool, 76-78
troubleshooting, 80
NetWare 6 enhancements, 10
NLSRUP.NLM file, 77
NLS_LSP licensing objects, 68
NMAS (Novell Modular Authentication Service), 1075
no stop policies, NLS, 70, 607
nodes
assigning to cluster resources, 751
master node failover, 720-721
slave node failover, 719-720
nonrepudiation, 523
nonroutable addresses, 439
nonsecure Web Server port, 473
Noremote access right (NetWare FTP Server), 479
notifications (NLS), 70, 78-79, 607
Novell
FTP sites, 586
gateway, 1014-1015
Internet sites, 584-588
NetWare support packs, 335
Novell Account Management, and eBusiness, 1074
Novell Advanced Audit Service (NAAS), 546
Novell Certificate Console, 540
CA process, 531-532
configuring, 531-533
eDirectory objects and, 528-529
key pair life cycle, 532
management, 533-534
Organizational CA objects, 535-536
Server Certificate objects, 536-538
User Certificate objects, 539-540
and NICI, 533
overview, 527-528
and SSL, 533
updating network for, 97-98
upgrading, 336
Novell certification, 1093-1094
adaptive exams, 1101-1102
Continuing Certification Requirements (CCRs), 1098
CDE (Certified Directory Engineer), 1098
checking status, 1104
CLE (Certified Linux Engineer), 1097
CNA (Certified Novell Administrator), 1094
CNE (Certified Novell Engineer), 1094-1096
course objectives, 1108-1117
exam hints, 1102-1104
fees, 1101
form exams, 1101
Master CNE, 1096
preparing for exams, 1099-1100
registering for exams, 1100-1101
Web resources, 1105
Automatic Client Update, 268-269
advantages, 269
copying files to subdirectories, 270
creating central directory, 269
modifying configuration file, 270-272
modifying container login script, 272-273
updating platform-specific configuration files, 272
administrative strategies, 972
bindery services connections, 251-252
CMD client configuration, 393-394
communications protocols, 259-260
eDirectory connections, 252
authentication, specifying, 266
component choices, 264-267
protocol configuration, 265-268
Workstation Manager, 266
LAN drivers, 258
login scripts, 252-253
managing connectivity, 274
broadcast messages, 278
drive mappings, 277
file system, 278-279
logins, 275-277
viewing client version, 280
mobile users, 254
Novell Client Requester, 260
WOS interface solutions, 261
Novell Client Requester, 260
Novell Cluster Services. See NCS
Novell Distributed Print Services. See NDPS
Novell iFolder. See iFolder
Novell iManager. See iManager
Novell iMonitor. See iMonitor
Novell iPrint. See iPrint
Novell Licensing Services. See NLS
Novell Modular Authentication Service (NMAS), 1075
Novell Net Services, 464-466
GroupWise WebAccess, 466, 1074
iFolder. See iFolder
iManager. See iManager
iPrint. See iPrint
NetWare Web Search Server, 465
Novell Portal Services, 465, 1075
Novell NetDrive, 9
Novell NetStorage, 9
Novell OnDemand, 1074
Novell Portal Services (NPS), 465, 1075
Novell Single Sign-On, 1075
Novell Storage Services. See NSS
Novell Technical Subscriptions, 585
Novell Training, 1100
Novell Web Services, 463-464. See also specific services
NPS (Novell Portal Services), 465, 1075
NS (name server) resource record, 417
NSLOOKUP
client troubleshooting, 776
server troubleshooting, 766-767
NSS (Novell Storage Services), 205-209
cache buffer allocation, 210-211
configuring, 209
lab exercise, 224-226
NSS preparation, 210-211, 636-637
storage pool expansion, 649-650
traditional volumes, 218-220, 644-649
volume configuration, 211-218, 225-226, 637-644
file flushing, 632
file management, 227-229, 651-654
hot fix redirection, 633
management features, 635
NetWare 6 enhancements, 10
partitions, 208
creating, 212-213, 224, 638-639
defined, 630
performance features, 632
reliability features, 632-633
security features, 633-634
storage features, 634
troubleshooting, 658-659
cluster-enabling, 746-748
clustering support, 633
creating, 215-218, 225-226, 641-644
directory space restrictions, 653
file snapshot, enabling, 228, 651-652
mounting DOS partitions as, 233-234, 657-658
restricting space, 228, 652-653
upgrading, 618-619
NTP (Network Time Protocol), 375
configuring SMS for, 240-242
exiting, 243
starting, 243
NWBACKUP32, 245
NWDEPLOY.EXE. See NetWare Deployment Manager
NWFS.SYS driver, 261
NWGINA.DLL module, 261
NWPA (NetWare Peripheral Architecture), 27
NWUSAGE.NLM, 77
O
Obituary Listing report (iMonitor), 840
object class definitions, 331
object context, 919-920
object database (NDS), 825
Object Statistics report (iMonitor), 840
objects (eDirectory). See also specific objects
container, 904-907
defined, 899
DHCP, 409-412
DNS, 408-409
hierarchy, 901-903
lab exercise, 914-915
leaf, 908-912
naming structure, 917-927
context, 918-920
distinguished names, 921
naming standards document, 927-931
relative distinguished names, 921-923
typeful names, 925
naming type, 920
Novell Certificate Server objects
configuration, 733-738
integration, 528-529
number per container, 962
placement evaluation, 1058-1059
properties, 900-901
typeless names, 925-927
on/off settings (NetWare Enterprise Web Server), 472-473
oneNet
Novell Net Services, 464-466
Novell Web Services, 463-464
online help frame (Remote Manager), 169
online product support, 585
operating system
architecture, 792-796
patches, 804-805
adjustable resources, 485-486
disk/file system, 499
application management, 499-500
block suballocation, 501-503
file compression, 503-506
LAN communications, 508
Large Internet Packets, 512-513
packet bursting, 511-512
Packet Receive Buffers, 509-511
memory subsystem, 487-488
caching, 496-498
memory allocation, 488-490
memory protection, 493-496
virtual memory, 490-493
self-tuning, 485-486
optional eDirectory properties, 900
.ORG domain, 400
Organization object, 905-906
naming standards, 928
Organizational CA objects, 335, 526
benefits, 534
creating, 48, 97, 121-122, 535
default life span, 532
defined, 529
management tasks, 535-536
organizational chart
ACME WAN case study, 865-878
project roles, 884
organizational design, 856
design inputs, 882-885
Organizational Role objects, 909
access guidelines, 970
Organizational Unit object, 906-907
naming standards, 928
OS address space, 493
Other Resources (Remote Manager), 177
out of compliance notifications (NLS), 70, 607
outages, 708
outside-in security model, 547-548
overbooking NSS storage pools, 634, 649
P
Packet Burst Protocol (PBP), 511-512
packet receive buffers, 509-511
packets
bursting, 511-512
defined, 509
filters, 547
flooding, 560
Large Internet Packet, 512-513
packet receive buffers, 509-511
paging memory allocation, 488
parent partitions (eDirectory), 297
partition splits, 324
parents, backups/restores, 237
PARTITIO.NDS file, 825
partition database (NDS), 825
partition root object, 304
partitions
DOS
creating, 16-17
formatting, 17
mounting as NSS volumes, 233-234, 657-658
eDirectory. See eDirectory partitions
NetWare, creating, 28-31
NSS, 208
creating, 212-213, 224, 638-639
defined, 630
removing, 29
shared disk, creating, 744-745
Partitions tool (iMonitor), 188, 843
pass phrases (iFolder), 673
password administrator role, 973
passwords, 276
clear text
allowing/disallowing, 49
configuring iFolder LDAP for, 691
for NFAP access, 289-291
patches, 804-805
PBP (Packet Burst Protocol), 511-512
PCI buses, 789
PCI Devices (Remote Manager), 177
Pearson Virtual University Enterprises (VUE), 1100-1101
performance. See also optimizing NetWare 6
application prioritization, 499-500
multiprocessing, 516-517
multitasking, 514-515
multithreading, 515
NSS performance features, 632
server troubleshooting, 806-810
permanent assignment (DHCP), 405
physical
faults, 708
maps, 577
pilot program (eDirector implementation), 1034, 1050-1051
Ping of Death attacks, 561
PING utility
client troubleshooting, 773
server troubleshooting, 769
PINGSCAN utility, 781
PKI Services (NetWare 5), 97
PKI.NLM, 528
placing eDirectory replicas
bindery services, 321-322
design considerations, 314-317
fault tolerance, 317-318
local distribution, 319-321
tree walking, 322
planning upgrades/migrations, 99, 596
eDirectory strategy, selecting, 101-103, 597-599
flow of events, creating, 103, 599
roles/responsibilities, assigning, 103, 600
server strategy, selecting, 100, 596-597
platform support module (PSM) drivers, 26, 110, 791
pointer (PTR) resource record, 417
Port Probe (NetScanTools), 782
portals, Web-based. See NetWare Web Access
ports
iFolder conflicts, 690
Internet Port Descriptions (iNetTools), 781
NetWare Enterprise Web Server, 473
PRBs (packet receive buffers), 509-511
Pre-Migration installation method, 22, 108
preemptive scheduling, 795
preparatory file copy process, 32, 113
preparing eDirectory, 855-856
data gathering
needs analysis, 969, 980, 1087
organizational design inputs, 882-885
technical design inputs, 882-888, 891-896
project scope, 856
project team roles, 860-863
primary designated servers (DNS), 414
primary DNS servers, 401-402
primary document directory, 474-475
primary time servers, 370
print queues. See also queue-based printing
creating Print Queue objects, 995-996
defined, 987
management, 988
naming standards, 929
overview, 991
Print Server object, 909, 998-999
creating Print Server objects, 998-999
defined, 987
loading, 999-1000
management, 989
overview, 991-992
rogue print server attacks, 544
printer agents (NDPS), 1004-1005, 1009-1011
printer drivers
automatic download, 1023-1024
automatic removal, 1025-1026
printers
controlled access, 1008
creating Printer objects, 996-998
installing, 1000
management, 989
naming standards, 929
printing overview, 992-993
public access, 1007
converting to controlled access, 1026-1028
creating, 1021-1023
testing configuration, 1024-1025
sending print jobs to, 1003
printing. See also iPrint
migration matrix, 1048-1049
NDPS, 1004-1005
architecture, 1009-1016
benefits, 1004
brokers, 1009, 1015-1016, 1019
lab exercise, 1018-1028
object placement options, 1016
printer agents, 1009-1011
printer types, 1007-1008
versus queue-based printing, 1004-1006
queue-based
architecture, 989-993
lab exercise, 994-1003
object placement options, 1016
overview, 987-989
setup, 993
versus NDPS, 1004-1006
private networks
creating with NAT, 439-442
nonroutable IP addresses, 439
Processors (Remote Manager), 176
Product Customization dialog box, 50, 122-123
Profile object, 910
Profile/Debug (Remote Manager), 170
program viruses, 550
project manager role, 860-861
project scope, 1037-1038
project team roles, 860-863, 1076
Prometric testing centers, 1100-1101
properties (eDirectory objects), 900-901
naming standard, 932-936
required, enforcing, 936
PROTECT command, 495
protected address space, 493-496
Protected Memory (Remote Manager), 174-175
PROTECTION command, 495
protocol analyzers, 780-781
Protocol Information (Remote Manager), 176
protocols
client troubleshooting, 771-779
network protocol configurations, 36-40, 115, 385-387
Novell Client configurations, 265-268
server troubleshooting, 765-770
Windows workstations, 259-260
PSM (platform support modules), 26, 110, 791
PTR (pointer) resource record, 417
public access printers, 1007
converting to controlled access, 1026-1028
creating, 1021-1023
testing configuration, 1024
public key certificates, 525
public key cryptography, 521-522. See also Novell Certificate Server
authentication, 522-524
encryption/decryption, 524-526
nonrepudiation, 523
purge delay period, 232, 656-657
purging NSS logical volumes, 232-233, 656-657
Q
Q Manager module (SBCON), 238
architecture, 989-993
lab exercise, 994-1003
object placement options, 1016
overview, 987-989
setup, 993
versus NDPS, 1004-1006
Quorum Membership, 735
Quorum Timeout, 734
R
RAID
benefits, 660
configuration levels, 661-662
hardware RAID, 660
NSS software RAID, 632, 663-665
overview, 660
RBS (Role-Based Services) configuring, 194-196
RDNs (relative distinguished names), 921-924
read-only
read/write replicas, 299, 311-313
Readonly access right (NetWare FTP Server), 479
REBUILD command, 231-232, 655-656
Red Box products, 65
reference time servers, 370
regional OU layers, 954
regional settings, selecting, 109
for NetWare 6 installation, 24
for NetWare 6 upgrades, 109
registering certification exams, 1100-1101
relative distinguished names (RDNs), 921-924
relay agents (DHCP), 406
reliability, 706-707. See also high availability
Remote Manager, 167-169
accessing, 168
application management, 174-176
cluster states, monitoring, 739
eDirectory management, 177-178
hardware management, 176-177
installation, 167
lab exercise, 179-184
main page, 168-169
NLS management, 76-78
server management, 171-174
system requirements, 167, 179-180
troubleshooting with, 760
remote server management, 166-167
accessing, 192
assigning roles, 199
creating roles, 203-204
default parameters, modifying, 193
DHCP management role, 197
DNS management role, 197-198
eDirectory administration role, 198
header frame, 192
iPrint management role, 198
License management role, 198
main content frame, 193
navigation frame, 192
RBS, configuring, 194-196
system requirements, 191
accessing, 186
assistant frame, 189-191, 354-356
default parameters, modifying, 191
lab exercise, 200-202
navigation frame, 187-189, 353-355
Remote Manager, 167-169
accessing, 168
application management, 174-176
eDirectory management, 177-178
hardware management, 176-177
lab exercise, 179-184
main page, 168-169
servers management, 171-174
remote users
accessibility design, 974
connectivity, 254
Repair tool (iMonitor), 189, 355, 362-364, 762, 847-849
Replica Filters tool (iMonitor), 843
replica rings, 300-301, 313, 322, 338, 358
replication (eDirectory)
adding replicas, 325
changing type, 325
defined, 296
for eBusiness, 1084
evaluating strategy for, 1056-1058
managing replicas, 325
placement
bindery services, 321-322
design considerations, 314-317
fault tolerance, 317-318
local distribution, 319-321
tree walking, 322
replica states, 358-359
replica types, 299-300, 311-313
stability, verifying, 1064
Replication Filters tool (iMonitor), 188
Reports tool (iMonitor), 189, 355, 762, 839-840
required eDirectory properties, 900
Resource Management Services (RMS), 1016
Resource Record Set (RRSet) object, 409, 418
resource records (DNS)
creating Resource Record objects, 417-418
types, 417
resources
adjustable, 485-486
documentation, 580-581
RESTART command, 495
restores
NetWare 4 server backups, 90
NetWare 5 server backups, 88-89
NSS logical volumes, 232-233, 656-657
NWBACK32, 237-238
configuring SMS for, 240-242
exiting, 243
starting, 243
SBCON, 237-238
configuring SMS for, 240-242
exiting, 242
starting, 242
risks, 519
RMS (Resource Management Services), 1016
rogue Admin, 545
rogue print server attacks, 544
Role Based Service container, 907
Role-Based Services (RBS) configuring, 194-196
RootServerInfo Zone object, 408
[Root] partition, 297, 303-307, 314-316, 322
ROUTE utility, 773-775
routers, 460-462
IP address, 38
troubleshooting routing
ROUTE, 773-775
TRACERT, 775-776
RRSet (Resource Record Set) object, 409, 418
RSA encryption, 252
Run Config Report (Remote Manager), 170
run queue, 799
S
SANs (Storage Area Networks), 666-667
cluster health, monitoring, 718
cluster management, 724-726
defined, 713
Fibre Channel cluster configurations, 715
SCSI cluster configurations, 716
SAP (Service Advertising Protocol), 373-374
SAR objects (DHCP), 410, 425-426
SAs (service agents), 447
SBACKUP, 87
NetWare 4 backups, 88-89
NetWare 4 restores, 90
NetWare 5 restores, 88-89
accessing error/log files, 245
configuring SMS for, 240-242
exiting, 242
modules, 237
starting, 242
SBD VIEW ALL command, 742
SBD VIEW command, 742
SBDs (split-brain detectors), 718
Schedule Report (iMonitor), 849
Scheduled Tasks (Remote Manager), 172
schema (eDirectory)
extending, 330-331, 406-407, 430-431
DHCP objects, 409-411
DNS objects, 408-409
global DNS/DHCP objects, 407-408
lab exercise, 430-431
health checks, 339
Schema Manager, 331-332
updating, 335
updating to eDirectory 8.6, 95097
verifying synchronization, 102
viewing, 331
Schema Manager, 331-332
Schema Synchronization tool (iMonitor), 188, 843
Schema tool (iMonitor), 190, 356
ScheMax, 1075
SCL (Server Connection Licensing), 63-67, 118, 603-604
SCSI drives, 790
cluster configuration, 716
troubleshooting clusters, 725-726
SDLC (system design life cycle), 854
Search tool (iMonitor), 189, 355
secondary designated servers (DNS), 415
secondary DNS servers, 402-403
secondary time servers, 370
secure Web Server port, 473
security
accessibility guidelines, 971
administrative strategies documents, 972-973, 985-986
blended threats, 566-567
DoS attacks, 560-561
Code Red worm, 565
FIN, 562
Land, 562-563
Ping of Death, 561
Smurf, 563-564
SYN attacks, 562
Teardrop attacks, 561
UDP Flood, 564
W32/Nimda worm, 565-566
eDirectory implementation matrix, 1043
encryption
NICI encryption, 94
in public key cryptography, 524-526
RSA encryption, 252
inside-out model, 544-546
merging eDirectory trees and, 1059-1060
Novell Certificate Server (NCS)
CA process, 531-532
configuring, 531-533
eDirectory objects and, 528-529
key pair life cycle, 532
management, 533-538
and NICI, 533
overview, 527-528
and SSL, 533
Novell Storage Services (NSS), 633-634
outside-in model, 547-548
public key cryptography, 521-522
authentication, 522-524
encryption/decryption, 524-526
risks, 519
threats, 520
viruses, 549
countermeasures, 551-554
symptoms of infection, 550
virus types, 549-550
vulnerabilities, 542-544
Security container objects, 335, 907
defined, 529
self-tuning, 485-486
semistatic patches, 804
Send Message (Novell Client), 278
server administrator role, 862, 973
creating manually, 536
defined, 530
deleting, 538
internal/external signing, 537
managing, 537-538
properties, viewing, 538
Server Connection Licensing (SCL) model, 63-67, 118, 603-604
server console, 793-794
server container centralized administration, 960
server health log, 832
Server Information report (iMonitor), 839
Server License Container, 68
server maintenance log, 835
adjustable resources, 485-486
memory subsystem, 487-488
allocation, 488-490
caching, 496-498
protection, 493-496
virtual, 490-493
remote. See remote server management
self-tuning, 485-486
Server Management Console (iFolder), 680-682
access, troubleshooting, 689
administrators, adding, 684
login contexts, adding, 684
server initialization, 683
Server object, 910
naming standards, 928
server personal log, 832
server ports (NetWare Enterprise Web Server), 473
Server Properties dialog box, 32, 56
SERVER.NLM, 796
bottlenecks, 819
bus I/O, 821
CPUs, 821
disk I/O, 820
network I/O, 820-821
crashes, 810-819
core dumps, 814-816
diagnosing, 816-817
recovering from, 329-330, 817-819
hot key sequences, 794
maintaining current software, 804-805
Novell support tools, 803-804
operating system patches, 804-805
performance, 806-810
CPU problems, 810
installation problems, 806
memory problems, 808-809
storage problems, 807
tools, 765-770
CONFIG, 766
crash recovery, 329-330
DEBUG, 769-770
HOSTS, 767
NSLOOKUP, 766-767
PING, 769
TCPCON, 767-768
third-party, 803
servers
boot process, 795-796
communications, 788
DHCP. See DHCP
diagnosing
with iMonitor, 185-191, 761-762
DNS. See DNS
documentation, 578
hardware architecture, 788-792
iFolder Server
initialization, 683
IP address, changing, 684-685
synchronization, 673
troubleshooting, 688-691
licensing. See NLS
managing. See server management
NetWare installation and
file system, installing, 34-36, 113-114
ID number, 22-23
language parameters, 33
licensing, 44-45
naming, 32-33
regional settings, 24
time zone, setting, 41
operating system architecture, 792-796
optimizing, 499
application management, 499-500
block suballocation, 501-503
file compression, 503-506
performance, 797
multiprocessing, 516-517, 799-800
multitasking, 514-515, 797-798
proxy servers, 461
removing from eDirectory, 328-329
replica state, viewing, 1064
time servers, 369-372
troubleshooting. See server troubleshooting
upgrading to NetWare 6
regional settings, 109
preparing servers, 106-107
specifying settings, 108-109
Service Advertising report (iMonitor), 840
service agents (SAs), 447
Service Location Protocol. See SLPv2
Service Registry Services (SRS), 1016
abend-related, 812-813
file compression, 504-506
IPX time synchronization, 373
managing with Remote Manager, 172
minimum/maximum values, 485-486
NSS cache buffer allocation, 637
packet-related, 509-511
wait time, 485-486
SET Parameters (Remote Manager), 172
SETPASS.NLM, 545
share values, adjusting, 500
shared disk partitions, creating, 744-745
shared storage devices
GUIDs, 724
noncluster servers and, 724
NetWare 6 installation and, 724
split-brain detectors, 718
shareware diagnostic utilities, 582
Simon. See iMonitor
simultaneous threads, 515, 798
single reference time servers, 369, 376-377
Single Sign-On, 1075
slave nodes
defined, 717
failover, 719-720
SLPv2, 443-444
architecture, 446-448
benefits, 445
design considerations, 451-452
directory agent configuration, 453
large network communication, 449-450
server configuration, 455-456
services autodiscovered by, 445-446
small network communication, 448-449
user agent configuration, 453-455
SMDR (storage management data requester), 236
SMEs (storage management engines), 236
SMS (Storage Management Services), 87
backup strategies, 238-240
components, 236
configuring for NWBACK32/SBCON, 240-242
error files, 244-245
guidelines, 245-246
host server, 234
log files, 244-245
NetWare 4 server backups, 89
NetWare 4 server restores, 90
NetWare 5 server backups, 88
NetWare 5 server restores, 88-89
NetWare 6 enhancements, 10
target, 235
workstation, 235
Smurf attacks, 563-564
soft stop policies (NLS), 70, 607
software
diagnostic, 582-583
NetWare 6 requirements, 14, 85-86
troubleshooting, 572
software engineering process model, 854
source servers, preparing for NetWare 6 migration, 139-140, 600-601
removing eDirectory, 622
restoring, 621
spares inventory, 578
special use administrator role, 973
split-brain detectors (SBDs), 718
spoofing, 562
SRS (Service Registry Services), 1016
SSL handshake, 533
standard DNS zones, 401
STARTIFOLDER.NCF, 683
Static and Dynamic mode (NAT), 441
Static Only mode (NAT), 441
static patches, 804
STOPIFOLDER.NCF, 683
installing NetWare 6 storage, 25-31
NAS (Network Attached Storage), 667
NCS (Novell Cluster Services)
benefits/features, 709-710
cluster components, 713-714
cluster configurations, 714-716
NetWare 6 enhancements, 10
overview, 705-707
system design, 717-723
system outages, 708-709
system requirements, 728-729
NSS (Novell Storage Services), 205-209
architecture, 629-631
cache buffer allocation, 210-211
configuring, 209-220, 224-226, 636-649
file management, 227-229, 651-654
management features, 635
NetWare 6 enhancements, 10
performance features, 632
reliability features, 632-633
security features, 633-634
storage features, 634
storage pool expansion, 649-650
troubleshooting, 658-659
volume management, 230-233, 654-658
recommended specification, 85
SANs. See Storage Area Networks
SMS (Storage Management Services), 87
backup strategies, 238-240
components, 236
error files, 244-245
guidelines, 245-246
host server, 234
log files, 244-245
NetWare 4 backups, 89
NetWare 4 restores, 90
NetWare 5 backups, 88
NetWare 5 restores, 88-89
NetWare 6 enhancements, 10
target, 235
workstation, 235
troubleshooting server storage, 807
updating to NetWare 6, 109-112
Web-based. See iFolder; NetDrive; NetStorage
Storage Area Networks (SANs), 666-667
cluster health, monitoring, 718
cluster management, 724-726
defined, 713
Fibre Channel cluster configurations, 715
SCSI cluster configurations, 716
storage devices
interfaces, 236
storage management data requester (SMDR), 236
storage management engines (SMEs), 236
Storage Management Services. See SMS
Storage Manager for Novell NetWare, 803
cluster-enabling, 746-748
expansion, 649-650
REBUILD command, 231-232
troubleshooting, 659
streams files, 826
subnet masks, 37
Subnet objects (DHCP), 410, 424
Subnet Pool objects (DHCP), 410
subordinate references, 311-313
defined, 299
tree walking with, 322
subsets (SMS), 237
support packs, 804-805
Support Web site, 585
SWAP command, 491-492
swap files, 490-492
symmetric cryptography, 534
SYN attacks, 562
synchronization
Agent Synchronization tool (iMonitor), 188-189, 356, 360-361, 843-844
delta block synchronization, 674
checking replica synchronization, 338
eDirectory synchronization
IP-only networks, 375
IP/IPX networks, 375
IPX-only networks, 368-370, 373-379
managing with WAN Traffic Manager, 301-302, 325-326
overview, 300-302
replica rings, 300-301, 313, 322, 338, 358
transitive synchronization, 301-302, 314
Schema Synchronization tool (iMonitor), 188, 843
server time synchronization, 41
SYS$LOG.ERR file, 832
SYSCALLS utility, 494
system alert notifications (NLS), 70, 607
system design life cycle (SDLC), 854
system error log, 832
System Information tool (Windows), 582
system outages, 708
System Resources (Remote Manager), 175
SYS: volume
creating, 28-31
deleting, 29
monitoring, 327
T
target (SMS), 235
TCP (Transmission Control Protocol), 460
TCP.NLM, 384
TCP/IP, 460
components, 382-383
implementation attacks, 561-562
Novell Client support, 265
standards attacks, 562-563
troubleshooting
DEBUG, 769-770
NETSTAT, 777-778
TCPCON, 767-768
third-party toolkits, 781-782
TCPCON utility, 767-768
TCPIP.NLM, 384
Teardrop attacks, 561
technical design, 856
design inputs, 882-883, 885-888, 891-894, 896
technical information documents (TIDs), 764
technology documentation, 580
testing
lab, 1032-1034
NCS cluster states, 738-739, 741-742
Thomson Prometric testing centers, 1100-1101
threats, 520
Throughput (iNetTools), 781
tic (transport-independent checking), 718
TIDs (technical information documents), 754, 764
time communication (IPX), 373-374
time servers (IPX), 369-372
synchronization communication, 373-374
synchronization management, 373
time synchronization settings, 41
TIMESYNC.NLM
IP-only networks, 375
IP/IPX networks, 375
IPX-only networks, 368-370, 373-379
tolerance rate, 718
Tomcat Servlet Engine for NetWare, 464
TOOLBOX.NLM, 803
top-down
migration strategy, 598-599
upgrade strategy, 101-102
top-layer tree design, 949-957
functional layers, 955-956
geographic layers, 952-954
Organization layer, 950-951
regional layers, 954
Tree Root object, 949-950
top-level domains, 399
TPCCFG.NLM, 384
Trace Configuration tool (iMonitor), 189-190, 355-356, 361-362, 761, 845-846
trace runs, 846
TRACERT, 775-776
traditional file systems versus NSS, 206-207
traditional volumes, 34-35, 114, 208, 631
converting to NSS volumes, 221-222, 647-648
creating, 218-220
training, eDirectory implementation and, 1038-1039
Transaction Tracking System (TTS)
disabling, 653
enabling on volumes, 229, 653-654
transitive synchronization, 301-302, 314
Transmission Control Protocol (TCP), 460
tree design, 940
administration, 960-962
container size, 962
flat design, 948
fundamental factors, 960-963
lab exercises, 964-966
login scripts, 962-963
lower layers, 958-959
pyramid design, 947-948
upper layers, 949-957
tree federation, 1072-1073, 1079-1080
Tree Root object, 303-304, 314, 903-904
naming, 949-950
tree walking eDirectory, 322
TROJAN.DANSCHL, 559
troubleshooting
clients, 771-779
ARP, 777
IPCONFIG, 772
NETSTAT, 777-778
NSLOOKUP, 776
PING, 773
ROUTE, 773-775
TRACERT, 775-776
diagnostic software, 582-583
eDirectory
crash recovery, 329-330
diagnosing problems, 840-847
DSREPAIR, 818-819
error messages, 328
iMonitor and, 357-362
inconsistencies, 328-330
repairing problems, 847-849
steps, 831-836
tracing, 845-847
iFolder Client, 686-688
iFolder Server, 689-691
IP addressing calculators, 782-783
NAT (Network Address Translation), 442
NetWare 6 migration
connection problems, 619-620
eDirectory problems, 620-624
volume copy problems, 620
NetWare model, 570-571
documenting the solution, 576-581
ensuring user satisfaction, 576
executing the plan, 575-576
gathering basic information, 573-574
isolating the problem, 574-575
quick fixes, 571-573
network management tools, 757-764
ConsoleOne, 758-759
iManager, 762-763
iMonitor, 761-762
Novell Web site, 763-764
Remote Manager, 760
Novell Internet services, 584-588
NSS (Novell Storage Services), 658-659
protocol analyzers, 780-781
servers, 765-770
bottlenecks, 819-821
CONFIG, 766
connection licensing, 80
crashes, 810-819
DEBUG, 769-770
diagnosing with Remote Manager, 170, 760
HOSTS, 767
maintaining current software, 804-805
Novell support tools, 803-804
NSLOOKUP, 766-767
operating system patches, 804-805
performance, 806-810
PING, 769
TCPCON, 767-768
third-party tools, 803
TCP/IP toolkits, 781-782
tool comparison summary, 586
trusted CAs, 526
Trusted Root Container objects
creating, 537
defined, 530
Trusted Root objects
creating, 537
defined, 530
TSAs (target service agents), 235-236
TTS (Transaction Tracking System)
disabling, 653
typeful names, 925
typeless names, 925-927
U
UAL (User Access Licensing) model, 63-66, 118, 603-606
UAs (user agents), 446
configuring, 453-455
UDP Flood attacks, 564
ULDNCS command, 742
Unix NFAP (Native File Access Pack), 8, 284-285
Unknown object, 910
unlicensed access (NLS), 70, 607
UNLOAD ADDRESS SPACE command, 496
UNLOAD KILL ADDRESS SPACE command, 496
UNSCOPED scope (SLPv1), 448
updating
DOS configuration files, 17-18
eDirectory schema, 335
Upgrade installation method, 22, 108
Components dialog box, 120-121
configuration requirements, 86-87
cryptography, enabling, 113
customizing upgrade, 122-123
data backups, 87-90
DNS configuration, 116
eDirectory configuration, 117
hardware requirements, 84
hardware upgrades, 85
INSTALL.BAT file, 107
lab exercise, 125-136
NetWare Accelerated Upgrade (NAU), 595
network boards, selecting, 112
network preparation, 90-99
network protocol configurations, 115
NLMs (NetWare Loadable Modules), 112
Novell Certificate Server, 121-122, 336
operating system requirements, 86
platform support, selecting, 110
process overview, 104-105
regional settings, selecting, 109
servers
file system installation, 113-114
licensing, 118-119
preparing, 106-107
specifying settings, 108-109
software requirements, 85-86
storage devices, selecting, 111
type, selecting, 108
upgrade plans, creating, 99-104
upper-layer tree design, 949-956
functional layers, 954-955
geographic layers, 951-953
Organization layer, 950-951
regional layers, 953-954
Tree Root object, 949-950