This chapter will help you understand how to integrate Dynamics 365 CE with other applications, such as Power Automate and PowerApps. We will create a sample workflow to send an SMS notification to customers when an automobile service is complete, so you will learn how to send an SMS using Power Automate. We will also create a sample application using PowerApps Studio to create an automobile service request. You will also learn how to use PowerApps Studio, the controls available in PowerApps Studio, and how to create Dynamics 365 CE entity records using PowerApps. Later, we will discuss the Dynamics 365 CE Software Development Kit (SDK), which will help you to understand how to create console application utilities, using the Dynamics 365 CE SDK to interact with customer data.

The main topics that we are going to cover in this chapter are as follows: 

• Dynamics 365 CE integration options
• Using the Dynamics 365 CE SDK
• Integrating Dynamics 365 CE with Power Automate
• Integrating Dynamics 365 CE with PowerApps