Exploring Experience Design
Fusing business, tech, and design to shape customer engagement
BIRMINGHAM - MUMBAI
- Preface
- Experience Design - Overview
- The Experience Design Process
- Business and Audience Context
- The User and Context of Use
- Experience - Perception, Emotions, and Cognition
- Experience Design Disciplines
- The Design Team
- Role of the designer
- Team configurations
- Meet an experience design practitioner
- Marlys Caceres - Visual Designer
- Eddie Chen - UX Engagement Lead
- Dino Eliopulos - Design Leader
- Jay Kaufmann - Design Manager
- Ritch Macefield, PhD - UX and IT Consultant
- Saikat Mandal - Architect, Experience Designer
- Christine Marriott, PhD - Architect
- Ross Riechardt - UX Designer
- Derik Schneider - UI/UX Artist/Designer/Developer
- Ginger Shepard - Product Manager
- Courtney Skulley - Visual Designer
- Ken Stern, PhD - User Research Practice Lead
- John Tinman - UX Designer
- Richard Tsai - UX Architect
- Summary
- Delight and Engagement
- Tying It All Together - From Concept to Design
- Design Testing
- The Design Continuum
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