Releasing Held Orders

Some business processes require the Order Hold and Hold Release processes. The system provides the Credit Hold Release, Margin Hold Release processes in order to apply the release process as per business needs.

Getting ready

You should set up the Order Hold information, which includes user IDs and passwords.

How to do it....

  1. Select EnterpriseOne Menus | Order Management | Sales Order Management | Daily Sales Order Management Processing | Additional Sales Order Processing, and then click on Release Hold Orders:
    How to do it....
  2. On the Work With Held Orders page, enter the Order Number, and then click on Find
  3. Select the row that you want to release, and then click on Select.
  4. On the Password Confirmation page, enter the Password, and then click on OK:
How to do it....

How it works...

When the order has been entered, it is necessary to release the Held Order, in order to process the Sales Order for the next operation, based on the order activity set up. When the system places the order on hold, the order is taken out from Sales Order processing. When you release the order, it's returned back to Sales Order processing. When you activate the Order Hold processing, the system calculates the order information in order to determine whether to place the order on hold or not. If the system verifies the order, it issues the warning Order Hold for further processing. The system performs the credit check when you enter the order, and places it on credit hold. Sometimes, you may need to verify the customer's credit limit against existing Sales Orders and place the orders on credit hold.

There's more...

The Batch Release Credit Holds (R42550) is used to release Sales Orders that are on Credit Holds. The Sales Orders are released based on the Pick Date and Customer Credit Limit. You can also print the Held Sales Order (R42640) report. You can also set up the processing options for the R42550 report before running.

See also

  • Setting up an Order Hold
..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset