Exporting your unsealed management packs using SMLets
Creating a custom workflow in the Authoring Tool - exporting your unsealed management packs
Autoclosing resolved incidents with SMLets and a custom workflow
Automating your request offerings with Orchestrator
Creating new work items with SMLets
Introduction
In this chapter of the cookbook, we will take a look at different scenarios for automating Service Manager. Besides working with the standard workflows within Service Manager, we will create custom workflows through the Authoring Tool and use SMLets to automate tasks. Also, we will take a look at how we can use System Center Orchestrator to automate our work items.