This recipe will show you how to set up the Operations Manager connector, which will allow you to import information such as (server IP addresses, SQL databases, and distributed application information from your operations manager system) as CIs within Service Manager.
Before you set up the connector you will need an account within your Active Directory forest for the connector that has the following permissions:
- Operations Manager - operator privileges
- Service Manager - advanced operator
For the Operations Manager connector to know what to synchronize with Service Manager, it is required that the management packs containing the classes that define the information are imported into Service Manager.
The Service Manager installation directory contains the base management packs required to get started with the Operations Manager connector.
The following steps guide you through the process of locating and importing the management packs:
- In the Service Manager console, navigate to the Administration | Management Packs.
- In the tasks pane on the right-hand side under Management Packs, click on Import.
- On the Select Management Packs to Import screen, click on Add and navigate to the drive and directory where Service Manager is installed and choose the relevant Operations Manager Management Packs for the version you want to support.
- Click on the Change the File Type drop-down menu to select MP Files (*.mp).
- Select all the management packs displayed and click on Open.
- On the Import Management Packs screen, click on Import.
- When the import process is complete, click on OK.
The following steps will guide you through the process of importing data from System Center Operations Manager into the Service Manager CMDB:
- In the Service Manager console, navigate to Administration | Connectors.
- In the task pane on the right-hand side, click on Create Connector and then select Operations Manager CI Connector.
- Review the Before You Begin screen and then click on Next.
- On the General screen, enter a name and a description for the connector. In this example, I've called it
poweron.local Operations Manager Connector.
- Ensure that the Enable box is checked and then click on Next.
- On the Server Details screen in the Server Name box, supply the name of the server that the Operations Manager Management Server is installed on.
- Next to the Run As Account drop-down menu, click on New and enter the details of the account you had set up before starting.
- Click the test connection and enter the password for the account when prompted.
- Click on Next.
- On the MP Selection screen, check the Select all box and ensure that the Do not write null values for properties that are not set in Operations Manager box is checked. Click on Next.
- On the Schedule screen, select when and how often you would like the connector to run. For this recipe, set this to every day at 05:00 and click on Next.
- Review the information on the Summary screen and then click on Create.
- Review the information on the Confirmation screen and then click on Close.
The Service Manager connector queries the Operations Manager Management Server and extracts information related to servers and related items and stores it within the CMDB according to the schedule specified.
The Operations Manager connector can be accessed via the Connectors folder under the Administration Workspace of the Service Manager console. Select the connector and click on Properties from the task pane on the right-hand side of the console.
Every so often you will import new management packs into Operations Manager to extend its monitoring capabilities and/or update its management packs with newer versions. These will require importing into Service Manager to either allow these new classes of data to be brought across as CIs or to ensure that any changes to the classes within the management packs are mirrored across both systems.
First use the same method described in the Getting ready section of this recipe to import and browse for the updated/new management packs.
Next you must edit the Operations Manager CI connector, as follows:
- In the Service Manager console, navigate to the Service Manager console to Administration | Connectors.
- Select the Operations Manager CI Connector, named
PowerON.local Operations Manager Connectorin this recipe. - In the task pane on the right-hand side, click on Properties.
- In the Edit screen on the left-hand side, click on Management Packs and then click on Refresh.
- Enter the password for the account used by the Operations Manager CI Connector and click on OK.
- In the Management Packs list, select the new management packs that you have just imported or check the Select All box, and click on OK.