Inbound Email Server Role

For scenarios where SharePoint is configured to be email-enabled, various SharePoint servers can be assigned to the inbound email server role. Servers with this role have the SMTP service installed directly on them and are configured to enable inbound emails to be sent directly into SharePoint document libraries and lists. This functionality is critical for an environment looking to use SharePoint for records management or enterprise content management. For more information on how to configure SharePoint for inbound email functionality, reference Chapter 16, “Configuring Email-Enabled Content, Presence, and Exchange Server Integration.”

Tip

Don’t forget to load balance the SMTP Service across multiple inbound email role servers in environments with HA requirements! If this is not done, inbound email functionality will not be redundant and will be down for users if an outage of the primary server occurs.

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