Chapter

9

Harnessing the Power of Friends and Fans

In This Chapter

Determining how many friends you need

Understanding the finances of fans

Harnessing the Facebook News Feed

The power of losing friends

Measuring a fan’s worth

We’ve spent some time discussing friends and fans, but what exactly do you do with them? It really depends on your business goals. Once those are clear, you can focus on the kind of relationship you’d like your company to have with your potential, current, and life-long customers. In other words, you establish your public persona on Facebook.

In this chapter, we talk about what friends and fans really mean to your business. We also dispel the myth that more friends and fans are always a good thing. News Feeds are like gold to your business, so we discuss how they operate and why a friend or fan’s News Feed is an amazing marketing tool.

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