In This Chapter
• Harnessing the power of social networks
• Connecting with customers
• Setting realistic goals
• Creating successful social marketing campaigns
• Working with competitors
Facebook is one of the largest social networks in the world, connecting more than 800 million users. But with all those individuals, companies, and products vying for attention, how do you get the spotlight to shine on your business? In this chapter, we start the conversation by discussing what Facebook is, how you can use it to increase your business, and ways you can leverage Facebook in conjunction with other social networking tools.