It’s miserable when the people you care about are in trouble – for you as well as for them. You just want to do everything you can to make it better for them. But what can you do?
From the frustration of working with a colleague who seems unable to co-operate, through to the heartbreak of watching your child or close family struggling with life, you just want to be of practical use. Part of the solution.
Even without considering what the problem is, there are certain Rules that always apply. Basic tenets that I’ve spent a lifetime observing in practice – and I have come to realise that any help will be better if you follow these Rules. They are all about creating an interaction that gives the other person freedom to find their own way through their troubles, strengthened by knowing that you’re on their side. You might well notice how these Rules would help when other people are trying to help you too.