The goal of Quality Assurances (QA) is to find defects as well as to validate that the software meets the business requirements, including software quality requirements, that is, NFRs. However, often, QA programs are actually aimed at functionality verifications and not quality attributes. This falls short of the real goals and objectives of an efficient QA program. The QA process that does not cover quality attributes is potentially incomplete.
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NFR Quality Assurance |
Application Performance Management / EMM |
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Combining software quality audits into testing programs provides an assurance of the software quality. All quality attributes specified in the technical specification should be tested. Only through such thorough testing can the stakeholders gain a level of confidence in the quality of the software. |
APM is not end-user monitoring but part of the IT infrastructure and tools that are divided over many LOBs and stakeholders. These are different areas of the landscape that are monitored through a combination of different tools. The critical part is correlating the information from different sources within the application landscape and creating a single glass pane view for an enterprise which is also part of APM monitoring scope. |
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Testing Phases: Usability, internationalization, compliance, portability, recovery, reliability, maintainability, security, stress, volume, load, scalability, performance |
Monitoring and Management: Real user monitoring, synthetic monitoring, application monitoring, business activity monitoring, database monitoring, mainframes, infrastructure servers monitoring, network, role-based dashboards |