The following lists key drivers as:

• A physical tier such as database or application may fail or become unresponsive, causing the entire system to go offline.
• Denial of Service: Denial of Service (DoS) attacks prevent authorized users from accessing the application. It interrupts operations due to massive loads, often due to large processing, or network congestion.
• Inappropriate use of resources can decrease availability. For example, resources acquired early and held for a long time causes resource starvation and an inability to handle additional requests.
• Frequent updates, such as security rollouts or application upgrades, can reduce the availability of the application.
• Faults or issues in the application can cause a system-wide failure.
• Hardware or network faults can cause the application to be unavailable.
• Minimize loss due to downtime and outages.
• Natural disaster or unforeseen circumstances can disrupt business continuity.
• End user satisfaction and loyalty is affected by the availability of business-critical functions, process, and services.
• Competitive advantage is lost if there is no maximum availability of software and services.
• Adhere to laws and regulations in domains, such as healthcare for mission-critical applications.
• Adhere to service level agreements (SLAs) promised to clients.
• The impact on an organization's brand value.