NFR attribute

Target value

Time required for the system to become available in normal recovery mode

O minute

Geographies and time zones that impact the systems

None

Availability requirements for different geographies

None

Frequency of scheduled planned outage activity that is acceptable

Monthly

When should be mission critical system be available for the users

99.5 % (24*7)

When should be non-mission critical system be available for the users

98.3

Elapsed time acceptable for service to recover from incident

Days, hours, minutes