We want to offer our sincere gratitude to Jim Boyce for bringing us in on another interesting, if demanding, writing project, and especially for finessing multiple roles as author, editor, project manager, and technical advisor. Our thanks also to Carole McClendon at Waterside Productions for helping us navigate the contractual dimensions of this project.

We owe thanks to Brynna Owens for her ongoing technical assistance, Internet-based research, and encouragement in this and other writing projects. Our appreciation also goes to Jo Harms for once again supporting our technology endeavors and maintaining our e-mail server.

We thank Brian Boston for helping us with technical research, testing, and troubleshooting of Outlook features in Windows XP and Vista. We also want to offer our appreciation to Honora Wade and Alice Goodman for their elucidations of real-world applications of Microsoft Live Meeting.

On a personal note, we especially want to thank Sunrise and Jessica Fletcher (the Inn at Lucky Mud), Don and Kitty Speranza (the Inn at Crippen Creek), Kathleen Morgain (Twin Gables B&B), and Rob and Diane Stockhouse (Stockhouse Farms) for keeping us supplied with homemade goodies and fresh organic produce.