Preface

Enterprise Resource Planning (ERP) is a growth pillar in any organization, and this makes it a critical aspect to be used effectively. However, every business is unique, with a distinct business model, organizational culture, and value proposition, which also brings in tons of challenges in embracing and implementing an ERP system. Thus, it is crucial for a businesses to adopt an ERP and for an ERP to adapt to the business model. Such a hybrid approach requires tailor fitting the ERP to various business needs, and to achieve that, you need a solid foundation for all your digital and business transformation initiatives.

Microsoft Dynamics 365 is a business platform providing unified ERP and Customer Relationship Management (CRM) to deliver intelligent business applications. The Dynamics 365 ERP solution, Finance and Operations, Enterprise edition, is a modern, cloud-first and mobile-first platform, suitable for medium and large enterprise customers.

With the release of Microsoft Dynamics 365, Microsoft has not only changed the technology stack but also how customers can select, evaluate, and implement these apps in their enterprise. Recent releases, rapid innovation from Microsoft, and the evolution of the cloud have created a need to understand and master several tools and techniques in order to be effective and successful.

The book starts with an introduction to Microsoft Dynamics 365 as a whole platform, describing different apps and tools available under Microsoft Dynamics 365. It then goes through the various phases of implementation of Microsoft Dynamics 365 for Finance and Operations, Enterprise edition. In a phased manner,the book introduces you to the basic concepts, new technology and architecture, tools and techniques, best practices, and recommendations.

Using the book, you will find guidance and practical approaches to manage your entire implementation lifecycle and extended knowledge to avoid common pitfalls with straightforward techniques and step-by-step instructions, thereby increasing your efficiency and effectiveness.

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