Analytics is another critical use case for the telemetry data that is collected. Currently, only Microsoft can perform analytics, so it can gauge and understand feature usage and performance through Microsoft Power BI.
For Dynamics 365 for Finance and Operations, Enterprise edition, Microsoft is responsible for actively monitoring the health of production environments at all times as it is a managed cloud service.
The customer, however, is responsible for monitoring and troubleshooting the health of non-production environments.