Role

Usage

Project owner

Members of this role have access to all the tools in LCS, can add other users in any role, and can delete the project

Environment manager

Members of this role have access to all the tools in LCS and can manage Cloud-hosted environments

Project team member

Members of this role have access to all the tools in LCS but can’t manage Cloud-hosted environments

Project team member (prospect)

Members of this role have limited access to all the tools in an LCS project:

• Prospects are users who have been added to a project, but who don't have an account in VOICE or an Azure AD account
• You can identify that a user is a prospect because a prospect is listed as his or her organization

Operations user

Members of this role have access to the following tools in LCS:

• System diagnostics
• Issue search
• Cloud-powered support
• Updates
• Cloud-hosted environments