Persistent Chat

Persistent Chat is a Lync feature that allows users to create chat rooms that contain persistent conversations based on specific topics and categories. In contrast, a Lync IM conversation between three or more users is considered an IM conference, however when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed. With Persistent Chat, conversations remain even after all users involved in a conversation leave the chat room. The persistent nature of the messages allows Lync users to view ongoing conversations at their leisure, and also search for information within the chat rooms. Many organizations find that ongoing persistent conversations provide a valuable and effective tool for collaboration that can be leveraged by teams of users.

Note

Persistent Chat was available as a server role with previous versions of the product, but was known as Group Chat. With Lync Server 2013, this feature will likely find more widespread adoption than ever before, primarily due to the architectural changes that have been introduced with this version. For example, it is now supported to collocate the Persistent Chat server role with a Lync 2013 Standard Edition Front End server, and the Persistent Chat databases can now be collocated on the same SQL server with the rest of the Lync databases. Another significant improvement is that the Persistent Chat features are now included in the base Lync client, and therefore no additional client software is required to leverage this feature.

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