Persistent Chat Overview

Persistent Chat is a Lync server role that enables administrators and/or users to create chat rooms containing persistent conversations based on specific topics and categories. The persistent nature of the messages enables Lync users to view ongoing conversations at their leisure, and also search for information within the chat rooms. The benefits of Persistent Chat become evident when there is a need to share information with multiple people on a specific topic, and that data needs to be available at a later time and be easily searchable. Although this can be accomplished to some degree using other forms of communication, none of these other forms is as effective as Persistent Chat for these specific requirements. Some of the primary uses for Persistent Chat are project communications, group discussions, meetings, and knowledge bases.

Like several other Lync server roles, Persistent Chat consists of a front-end component as well as a back-end SQL database component. As further detailed in later text, these components can in some cases be collocated with other Lync 2013 server roles depending on the Lync topology and the requirements for Persistent Chat.