Managing Contacts

Most people are accustomed to the behaviors in Outlook, where you can quickly look up a user in the contacts or find the user by starting to type that person’s name. The Lync 2013 client follows this model by organizing contacts by groups and by enabling users to quickly search for contacts by simply typing the person’s name.

For example, on the Find Someone or a Room, or Dial a Number line, if you type a name, the client suggests names based on the contacts. From here, right-click on the contact, select Add to Contacts List, and select a group for the user. When this occurs, the person you added receives a notification of the addition and has the option to add you as well. After being added, the contacts appear in the group you selected and you are able to see their presence information at any time.


Note

The Lync 2013 client downloads the address book on a random interval after the first sign-in. It might take up to an hour before corporate search results appear. Creating a DWORD called GalDownloadInitialDelay with a value of 0 in the Windows registry at HKCUSoftwarePoliciesMicrosoftOffice15.0Lync will force the address book to download immediately.


After a contact is added, you can move the contact from one contact group to another by simply left-clicking and dragging the contact from one group to another. You can also right-click and select Move to another group.

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