Chat Room Management by End Users

As noted previously, chat room management can be handled not only by Lync administrators, but also by end users who are delegated low-level administrative permissions to the chat room configuration. This level of administration can be performed simply by using the Lync 2013 client. End users can be delegated permissions to manage various aspects of the chat room configuration by being assigned the following roles:

• Creator—Users who are assigned as creators for a category can create new chat rooms within that category, and can change all the properties of the chat rooms they create, with the exception of the chat room category.

• Chat Room Manager—Users who are assigned as chat room managers can change all the properties of the chat rooms they manage, with the exception of the chat room category. This includes adding and removing members from a room, adding and removing managers, and disabling (but not deleting) a room.

The management activities handled by creators and chat room managers are performed using the Lync client, which initiates a connection to the chat room management web pages that are included as part of the Lync web components on the Front End Server. The following procedure is used to manage a chat room using the Lync client:

1. Log on to the Lync 2013 client using an account that has been enabled for Persistent Chat, and has been assigned as either a creator in a Persistent Chat category or a manager of one or more chat rooms.

2. If the user has been enabled for Persistent Chat, the Chat Rooms icon automatically appears as the second icon from the left, as shown earlier in Figure 10.12. Click on the Chat Rooms icon to display the Chat Rooms section of the Lync client.

3. Double-click on one of the rooms from the list to open it.

4. Click on the (...) symbol at the lower-right corner of the window, and from the list of options that appear, click Manage This Room.

5. At the prompt, enter the credentials of the user with creator or chat room manager rights.

6. The Edit a Room page now appears, as shown in Figure 10.16. Adjust the properties of the room as needed (see description for each property in the “Creating a Chat Room Using the Lync 2013 Client” section earlier in this chapter).

Figure 10.16. Editing a chat room using the Lync 2013 client.

7. When finished, click Finish to save the changes to the chat room.