Address Book

The Address Book can be an important item that most of the time is left to be forgotten on the Lync Server 2010 pool. This file is important if there are any customized rules for the organization, such as normalizing Active Directory telephone numbers, or normalizing telephone numbers in RCC environments. It is important to replicate this configuration in the Lync Server 2013 environment. Here are the steps to take:

1. Find the Company_Phone_Number_Normalization_Rules.txt file in the root of the Address Book shared folder, and copy it to the root of the Address Book shared folder in your Lync Server 2013 pilot pool.

2. Use a text editor, such as Notepad, to open the Company_Phone_Number_Normalization_Rules.txt file.

3. Certain types of entries will not work correctly in Lync Server 2013. Look through the file for the types of entries described in this step, edit them as necessary, and save the changes to the Address Book shared folder in your pilot pool.

Strings that include required whitespace or punctuation cause normalization rules to fail because these characters are stripped out of the string that is input to the normalization rules. If you have strings that include required whitespace or punctuation, you need to modify the strings.

For example, the following string would cause the normalization rule to fail:

s*(s*ddds*)s*-s*ddds*-s*dddd

The following string would not cause the normalization rule to fail:

s*(?s*ddds*)?s*-?s*ddds*-?s*dddd