Creating Test Cases

Test cases enable administrators to verify that the voice configuration works as expected without resorting to testing using a client or SIP traces. Within each test case an administrator can define a source dialed number, a dial plan, a voice policy, and the expected number translation, PSTN usage, and route. To create a new voice routing test case, follow these steps:

1. Open the Lync Server 2013 Control Panel.

2. Click Voice Routing.

3. Click Test Voice Routing.

4. Click the New button to create a new test case.

5. Enter a Name for the case.

6. Enter a Dialed Number to Test. This is the number a user enters into the Lync client and is normalized based on the dial plan selected next.

7. Select a Dial Plan.

8. Select a Voice Policy.

9. Enter an Expected Translation. This is the string that the dialed-number-to-test string is expected to be translated to, including the leading + sign. If a normalization rule in the dial plan does not convert the dialed number to this string, the test is recorded as a failure.

10. Select an Expected PSTN Usage for the test case. This field is optional. If the test case matches a PSTN usage other than the one selected here, the test is recorded as a failure.

11. Select an Expected Route for the test case. This field is optional. If the voice test matches a route other than the one selected here, the test is recorded as a failure.

12. Click the Run button to begin the test, as shown in Figure 18.4.

Figure 18.4. Creating a voice routing test case.

13. To save the test case, click the OK button.

After each voice routing change, the test cases can be run to ensure that call routing is still working as expected. The test cases do have some limitations because it will not account for failover routing, but it does provide a simple way to validate basic functionality.