Configuring Call Park Music on Hold

Whether on-hold music is played is determined by the EnableMusicOnHold parameter, but the actual music on-hold file is configured using the Set-CsCallParkMusicOnHoldFile cmdlet.

First, the CsCallParkMusicOnHoldFile cmdlet requires the AudioFile parameter in byte format. To make the transfer easy, store the file in a variable, and then pass that variable to the Content parameter. Storing the audio file correctly looks like the following example:

$AudioFile = Get-Content -ReadCount 0 -Encoding byte <Path and File Name>

Then use the Set-CsCallParkMusicOnHoldFile cmdlet to assign the audio file:

Set-CsCallParkMusicOnHoldFile -Service ApplicationServer:<FQDN of Front End Pool with music file> -Content <Byte[]>