Call Forwarding Restrictions

A common policy issue in previous versions of Lync Server was that numbers a user was allowed to call also dictated the numbers a user could configure as call forwarding or simultaneous ring destinations. This made it impossible for administrators to allow users to make calls to international locations, but only allow the users to simultaneously ring a national or local number. In practice many organizations just lived with this issue and would retroactively review call-detail reports to determine whether any user was incurring unusual charges.

Lync Server 2013 now enables administrators to configure separate call forwarding policies for each voice policy, and prevent call forwarding from leaving the organization or incurring toll charges.