Activating Synchronized Users

After the initial synchronization is complete, AD users and groups will appear in the Lync Online/Office 365 directory with a status of “Synced with active directory,” as shown in Figure 22.16. Although the users are now part of the directory, they are not enabled for Lync Online until they are activated. To activate newly synchronized user accounts, use the following procedure:

1. Log on to the Office 365 Portal.

2. On the left side of the main page, click Users and groups.

3. At the top of the users list, click the Filter icon, which has the funnel symbol.

4. Use the drop-down menu to select Unlicensed users.

5. From the list of unlicensed users, either click the check box next to individual user accounts, or click the check box at the top of the list to select all user accounts.

6. From the Quick steps menu at the right, click on Activate synced users.

7. At the Assign licenses screen, select the check box for the Lync Online plan that the user will be licensed for, along with any other Office 365 services and plans that the organization has a subscription for.

Figure 22.16. Newly synchronized users in the Lync Online/Office 365 directory.

8. At the Send results in email page, keep the default selection of Send email if the username and temporary password for the new account should be sent to an administrator via email, and then enter up to five recipient email addresses separated by semicolons. When finished, click Activate.

9. At the Results page, verify that the user account has been successfully activated, and make note of the temporary password automatically generated. Click Finish to complete the procedure.