12 Motivating and Rewarding Employees

A photo shows a person holding up a board with the words, Motivation is all about “show me the money.”

Birgit Reitz-Hofmann/Shutterstock

Learning Outcomes

  1. 12-1 Define and explain motivation.

  2. 12-2 Compare and contrast early theories of motivation.

  3. 12-3 Compare and contrast contemporary theories of motivation.

  4. 12-4 Discuss current issues in motivating employees.

Management Myth

Maybe the greatest fallacy about motivation is that everyone is motivated by money. Many ineffective or inexperienced managers naively believe that money is a prime motivator. Then they proceed to ignore the many other actions and rewards they control that are as equally important as money, if not more so. As you’ll see, one size doesn’t fit all, and the secret to being an effective motivator is understanding each individual’s unique needs.

Successful managers need to understand that what motivates them personally may have little or no effect on others. Just because you’re motivated by being part of a cohesive work team, don’t assume everyone is. Or just because you’re motivated by your job doesn’t mean that everyone is. Or just because employees have access to free food, free massages, free laundry, and free M&Ms doesn’t mean those extras are enough to keep them from looking elsewhere for career opportunities. Effective managers who get employees to put forth maximum effort know how and why those employees are motivated and tailor motivational practices to satisfy their needs and wants. Motivating and rewarding employees are some of the manager’s most important and challenging activities. To get employees to put forth maximum work effort, managers need to know how and why they’re motivated.

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