Tan, Chade-Meng, 369

Target stores, 135

Taylor, Frederick W., 31

team leaders, 7

team-building, 172

teams. See also groups

• behavior on, 327–328

• benefits of, 329e

• coaching, 324–325

• composition of, 323–324, 325, 329

• conflict in, 326–327

• cross-functional, 234, 322

• cultural differences in, 329–330

• effectiveness, 323–327, 324e, 335

• efficacy, 326

• global, 328–330, 329e

• versus groups, 322e

• information sharing, 315

• leadership, 324–325

• negative aspects of, 320, 321, 325, 396

• overview of, 300

• problem-solving, 322

• processes of, 322

• rewards in, 328

• roles, 326e, 327–328

• self-managed, 322, 336

• sports, 330

• team-based models in health care, 334

• virtual, 323, 330

• work, 321–322

technical skills, 11

technology, 45

• control issues and, 486–487

• data analytics and, 79

• data security, 27–28

• decision making and, 102

• electronic meetings and, 108–109

• employee empowerment and, 425

• entrepreneurship, 214

• environmental scanning and, 152–153

• ethical issues related to, 79

• flexible work arrangements and, 251–254

• human resource management and, 279

• impact on management, 15

• increased reliance on emotional intelligence and, 351

• innovation and, 17, 180

• for office of tomorrow, 454

• operations management and, 510

• organizational design and, 242

• rewards programs and, 395

• robotic, 16

• social media and, 17–18, 79

• strategic management and, 142–143

• strategy and, 159–160

• sustainable management and, 18

• team collaboration and, 323

• value chain management and, 506

telecommuting, 252–253

teleconferencing, 453

Tesla, 215

The Container Store, 327, 424

theory of justice view of ethics, 78

Theory X (McGregor), 33, 381

Theory Y (McGregor), 33, 381

thinking vs. feeling (TF), 349

Thompson, Scott, 300

threats, strategic management and, 137

three-needs theory of motivation (McClelland), 383

times interest earned ratio, 482, 482e

Title VII (Civil Rights Act of 1964), 269, 292, 293

Tod’s luxury shoe empire, 101

tolerance for ambiguity scale, 155–156

TOMS Shoes, 74

top managers, 6. See also managers

• description, 12

• planning function, 148–149, 149e

total assets turnover ratio, 482, 482e

total quality management (TQM), 34, 36

Toyoda, Kiichiro, 32

Toyota Motor Company, Toyoda, Kiichiro, 32

TQM (total quality management), 34, 36

training

• attention, 369

• employee, 279–281, 280e, 281e

• ethics, 80

trait theories of leadership, 412–413

transactional leaders, 421

transformation process

• change and, 180

• operations management and, 500

transformational leaders, 421

transnational organizations, 69

trust in leadership, 427–429, 429e, 433

Tumblr, 17

type A personalities, 176

type B personalities, 176