Facebook, 5, 17, 48, 79, 142, 180, 238, 271, 301, 434, 464, 466, 475

FaceTime, 453

factories

• early management and, 30

• operation management and, 503

• social responsibility and, 157

Fair Labor Association, 80

family-friendly benefits, 290

Fayol, Henri, 9, 31, 36, 231

feasibility studies, entrepreneurs and, 207

Federal Express (FedEx), 12, 289, 395, 424, 489

feedback, 146, 147

• communications and, 449–450

• innovation and, 181

• job dimensions and, 390

• performance and, 484–485

• social media and, 142

• stress and, 177

• surveys, 172

Fiedler model, 416e

Fiedler, Fred, 415

Fields, Debbi, 225

FIFA World Cup, 92

filtering communication, 447

financial data (business plan), 209

financial globalization, 68

financial goals, 144

financial scandals, ethical behavior and, 74

first-level managers, 7, 12

fixed-point reordering system, 127

flexibility, United Airlines, 258

flexible work arrangements, 46, 394

• compressed work weeks, 253–254

• contingent workforce and, 254

• flextime, 253–254

• job sharing, 253–254

• overview of, 251–254

• telecommuting and, 252–253

flextime, 253–254

focus competitive strategy, 141

Follett, Mary Parker, 33

Ford Australia, 232

Ford Motor Company, 34, 66

Ford, Henry, 30, 478

foreign subsidiaries, 68e, 69

formal planning, 133. See also planning

• criticisms, 134–135

formalization, 231, 239

forming stage of group development, 313

Fox Sports, 92

franchising, 69

full business plan, 209

functional departmentalization, 233, 233e

functional strategy, 140–141

functional structure, 244e, 245