IBM, 135

IKEA, 505

Immelt, Jeff, 433

importing, 68, 69

in-group collectivism, 73

incubation, innovation and, 179

Inditex, 157

individual behavior, 343

individualism, 72, 73

individualized rewards, 396

individuals with disabilities, 293

Industrial Revolution, 27, 36

industrial-organizational psychology, 270

inequality, economic, 42

informal planning, 133

information, control of, 483–484

information overload, 448

information power, 257

information technology (IT). See also technology

• big data and, 112–113, 143

• changing world of work and, 253

• communication, 454

• communication and, 451–454

• decision making and, 102

• employee training and, 279

• strategic management and, 143

• team collaboration and, 323

informational roles, 10

initiative, management principles and, 31

innovation, 178–179

• creativity and, 179

• design thinking and, 182–183

• elements of, 179–180

• entrepreneurship and, 200

• fostering, 180–182, 181e

• human resource variables affecting, 182

• manager’s role, 17

• organizational culture and, 181–182

• technology and, 17, 180

inspiration, innovation and, 179

Instagram, 17

instant messaging (IM), 364, 452, 454, 456, 457

Institute for Global Ethics, 79

Integrated Information Systems Inc., 486

integration, corporate strategy and, 139

integrity, professionalism and, 306

Intel, 394

intelligence, emotional. See emotional intelligence (EI)

intergroup development, 172

internal analysis, strategic management, 137

internal boundaries, 248

International Association of Business Communicators,461

international organizations. See global organizations

Internet-based communication, 453

interpersonal, skills, 11

interpersonal roles, 10

intranet, 453

inventory turnover ratio, 482, 482e

Ipsen, Laura, 103

ISO (International Organization for Standardization), 512

ISO 9001, 512