Management Skill Builder Developing Grit
by David A. De Cenzo, Mary A. Coulter, Stephen P. Robbins
Fundamentals of Management, 11/e
- Fundamentals of Management
- Brief Contents
- Contents
- Preface
- Part 1 Introduction
- 1 Managers and Management in Today’s WorkplaceManagers and Management in Today’s Workplace
- Learning Outcomes
- Who Are Managers and Where Do They Work?
- What Is Management?
- 3 Ways to Look at What Managers Do
- Why Study Management?
- What Factors Are Reshaping and Redefining Management?
- What Employability Skills Are Critical for Getting and Keeping a Job?
- Wrapping It Up . . .
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- History ModuleA Brief History of Management’s Roots
- 2 The Management Environment
- Learning Outcomes
- What Is the External Environment and Why Is It Important?
- How Does the External Environment Affect Managers?
- How Does Organizational Culture Affect Managers?
- What Are Current Issues in Organizational Culture?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 3 Important Managerial IssuesImportant Managerial Issues
- Learning Outcomes
- What Is Globalization and How Does It Affect Organizations?
- What Are the Different Types of Global Organizations?
- What Do Managers Need to Know about Managing in a Global Organization?
- What Does Society Expect from Organizations and Managers?
- What Factors Determine Ethical and Unethical Behavior?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 1 Managers and Management in Today’s WorkplaceManagers and Management in Today’s Workplace
- Part 2 Planning
- 4 Making Decisions
- Learning Outcomes
- How do Managers Make Decisions?
- What Defines a Decision Problem?
- What is Relevant in the Decision-Making Process?
- How Does the Decision Maker Weight the Criteria and Analyze Alternatives?
- What Determines the Best Choice?
- What Happens in Decision Implementation?
- What is the Last Step in the Decision Process?
- What Common Errors Are Committed in the Decision-Making Process?
- What Types of Decisions and Decision-Making Conditions Do Managers Face?
- How Do Groups Make Decisions?
- What Contemporary Decision-Making Issues Do Managers Face?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- Quantitative Module Quantitative Decision-Making Tools
- 5 Planning and Goal Setting
- Learning Outcomes
- What Is Planning and Why Do Managers Need to Plan?
- What Do Managers Need to Know about Strategic Management?
- What Strategies Do Managers Use?
- How Do Managers Set Goals and Develop Plans?
- What Contemporary Planning Issues Do Managers Face?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 6 Managing Change and Innovation
- Learning Outcomes
- What Is Change and How Do Managers Deal with It?
- How do Managers Manage Resistance to Change?
- How Can Managers Encourage Innovation in an Organization?
- What Is Disruptive Innovation and Why Is Managing It So Important?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 7 Managing Entrepreneurial Ventures
- Learning Outcomes
- What Is the Context of Entrepreneurship and Why Is It Important?
- What Happens in the Entrepreneurial Process?
- What’s Involved in Planning New Ventures?
- What’s Involved in Organizing an Entrepreneurial Venture?
- What’s Involved in Leading an Entrepreneurial Venture?
- What’s Involved in Controlling an Entrepreneurial Venture?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 4 Making Decisions
- Part 3 Organizing
- 8 Organizational Structure and Design
- Learning Outcomes
- What Are the Six Key Elements in Organizational Design?
- What Contingency Variables Affect Structural Choice?
- What Are Some Common Organizational Designs?
- What Are Today’s Organizational Design Challenges?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 9 Managing Human Resources and Diversity
- Learning Outcomes
- What Is the Human Resource Management Process and What Influences It?
- How Do Managers Identify and Select Competent Employees?
- How Are Employees Provided with Needed Skills and Knowledge?
- Keeping Great People: Two Ways Organizations Do This
- What Contemporary HRM Issues Face Managers?
- How Can Workforce Diversity and Inclusion Be Managed?
- Knowing: Getting Ready for Exams and Quizzes Chapter Summary by Learning Outcome
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- Professionalism Module Professionalism and Employability
- 10 Managing Work Groups and Work Teams
- Learning Outcomes
- What Is a Group and What Stages of Development Do Groups Go Through?
- 5 Major Concepts of Group BehaviorMajor Concepts of Group Behavior
- How Are Groups Turned into Effective Teams?
- What Current Issues Do Managers Face in Managing Teams?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 8 Organizational Structure and Design
- Part 4 Leading
- 11 Understanding Individual Behavior
- Learning Outcomes
- What Are the Focus and Goals of Organizational Behavior?
- What Role Do Attitudes Play in Job Performance?
- What Do Managers Need to Know About Personality?
- What Is Perception and What Influences It?
- How Do Learning Theories Explain Behavior?
- Shaping Behavior
- How Can an Understanding of Learning Help Managers Be More Effective?
- Manage Employees’ Learning
- 12 Motivating and Rewarding Employees
- Learning Outcomes
- What Is Motivation?
- 4 Early Theories of Motivation (1950s & 1960s)Early Theories of Motivation (1950s & 1960s)
- How Do the Contemporary Theories Explain Motivation?
- What Current Motivation Issues Do Managers Face?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 13 Leadership and Trust
- Learning Outcomes
- Who Are Leaders, and What Is Leadership?
- What Do Early Leadership Theories Tell Us About Leadership?
- What Do the Contingency Theories of Leadership Tell Us?
- What Is Leadership Like Today?
- Why Is Trust the Essence of Leadership?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- 14 Managing Organizational and Interpersonal Communication
- Learning Outcomes
- How Do Managers Communicate Effectively?
- How Does the Communication Process Work?
- Are Written Communications More Effective Than Verbal Ones?
- Is the Grapevine an Effective Way to Communicate?
- How Do Nonverbal Cues Affect Communication?
- What Barriers Keep Communication from Being Effective?
- How Does Filtering Affect Communication?
- How Does Selective Perception Affect Communication?
- How Does Information Overload Affect Communication?
- How Do Emotions Affect Communication?
- How Does Language Affect Communication?
- How Does Gender Affect Communication?
- How Does National Culture Affect Communication?
- How Can Managers Overcome Communication Barriers?
- Technology and Managerial Communication
- What Communication Issues Do Managers Face Today?
- How Do We Manage Communication in an Internet World?
- How Does Knowledge Management Affect Communication?
- What Role Does Communication Play in Customer Service?
- How Can We Get Employee Input and Why Should We?
- How Do We Have Civil Conversations in the Workplace?
- How Does Workplace Design Affect Communication?
- Why Should Managers Be Concerned with Communicating Ethically?
- Knowing: Getting Ready for Exams and QuizzesChapter Summary by Learning Outcome
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- Part 5 Controlling
- 15 Controlling Work and Organizational Processes
- Learning Outcomes
- What Is Control and Why Is It Important?
- What Takes Place as Managers Control?
- What Should Managers Control?
- KEEPING TRACK: What Gets Controlled?
- What Contemporary Control Issues Do Managers Confront?
- Knowing: Getting Ready for Exams and Quizzes
- Applying: Getting Ready for the Workplace
- Case Application #1
- Case Application #2
- Case Application #3
- Endnotes
- Operations Module Managing Operations
- 15 Controlling Work and Organizational Processes
- Glossary
- Index
- How Can an Understanding of Learning Help Managers Be More Effective?
- Shaping Behavior
- 11 Understanding Individual Behavior
Management Skill Builder
Developing Grit
Those who succeed as entrepreneurs have at least one thing in common: they possess grit.40 Having grit means you have the perseverance and passion for long-term goals. When you have grit, you work hard and maintain effort and interest even after facing failure or adversity. Some say having grit means you have mental toughness. It is a trait that brings together other qualities such as optimism, self-discipline, and self-motivation. You must have talent to accomplish your goals, but you must also have focused and sustained use of that talent over time in order to accomplish difficult goals. Grit helps entrepreneurs because they often face challenges and setbacks in the process of launching a venture. An entrepreneur with grit will continue working hard, even in the face of seemingly endless obstacles.
Skill Basics
Grit can be developed. The following steps will help you in practicing this skill.
Practice your resilience. Resilience is the ability to bounce back. As you are faced with an obstacle . . . in school or even at work, if you’re employed . . . notice your reaction to the challenge. Are you ready to quit? If so, it is time to build your resilience. Learn from your mistake and make yourself give it another try instead of giving up.
Pursue your passion. Figure out what you are passionate about in life and pursue it. Our passions inspire us and give us the internal drive to keep moving forward. Identifying and pursuing your passion can help develop your perseverance.
Practice positive self-talk. Grit means you have a strong belief in yourself. By engaging in positive self-talk, you can develop the internal motivation to keep moving forward even as you face obstacles. Remind yourself of your abilities and be your own biggest cheerleader. With every challenge you face, make sure you encourage yourself to keep moving forward with a positive attitude.
Build in practice time. Understand that anything significant you are going to accomplish in life is going to take time and effort. When working toward a goal, you must consider how you can practice whatever it is you are trying to accomplish. For example, if you have the dream to open a restaurant, spend some time working in other restaurants to really understand the business before jumping in on your own.
Put together a support team. Identify some trusted friends and let them know you are working on developing grit. Share with them your future goals and what you want to work toward. Ask them to encourage you when you’re doubting yourself. Make sure you call them for support when you’re feeling like you might want to give up.
Practicing the Skill
Identify a challenging goal you would like to attain. You can start small, but make sure it is something that will test your abilities. Remember you’re trying to develop grit . . . perseverance and passion! For example, have you ever considered running a 5k race? Getting an A in your next statistics course? What is something significant you would like to accomplish? Once you set your goal, use the steps above as you work toward your goal. Once you accomplish your goal, move on to a new one. As you overcome the challenges along the way, you’ll find yourself developing grit. And then, you can accomplish anything!
Experiential Exercise
Entrepreneurship is highly regarded in many parts of the world. But, what if pursuing an entrepreneurial venture just isn’t for you? Have you just wasted your time reading and studying this chapter? We hope not! Thinking entrepreneurially, even in a non-EV setting can give you a career edge. There are things that we’ve talked about in this chapter that you could use in your career to “become more entrepreneurial!” So, in this Experiential Exercise, you’ll be working with your assigned group to come up with 7 Career Lessons for Being Entrepreneurial. Come up with seven things from this chapter that you think could help you think entrepreneurially and be useful to you in your career. Write them down, discuss why you think they’re important, and explain how they could be applied in your career.
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