gamification, 396

Gantt charts, 513, 513e

Gantt, Henry, 513

Gap, 103, 157, 253

Gass, Michelle, 182

Gates, Bill, 215, 335

GEM (Global Entrepreneurship Monitor), 201

Gen X, 44

Gen Y, 44, 434

Gen Z, 44

gender

• communication and, 449

• in workforce, 292

gender differentiation, 73

general administrative theory, 31, 36

General Electric (GE), 69, 238, 270, 433, 457, 512

general partnership, 212, 213e

Genuine Scooter Company, 218

geographic departmentalization, 233e, 234

Germany, 270–271

Ghosn, Carlos, 478

Gilboa, David, 226

Gilson, Nick, 197

Gimbel’s, 14

GLBT (gay, lesbian, bisexual, and transgender), people, in workplace, 293–294

global corporations, 68, 69

global entrepreneurship, 201

Global Entrepreneurship Monitor (GEM),201

global ethics, 85

Global Leadership and Organizational Behavior Effectiveness (GLOBE), 71–72, 426

global organizations, 85

• control issues in, 486

• cultural differences and, 72–73

• demographic trends and, 44–45

• explanation of, 67–68

• external environment and, 41

• global corporations as, 69

• human resource management laws and regulations, 269–271

• management concepts and, 13

• management of, 71, 73

• multidomestic corporations as, 69

• organizational structure in, 249–250

• sales in, 68

• steps to become, 68, 68e

• teams in, 328–330, 329e

• transnational, 69

global sourcing, 68, 69

global strategic alliance, 69

global village, 68

globalization, 67

• approaches to, 68, 68e

• financial, 68

• marketplace, 67

• parochialism and, 71

• supply chain and, 67

• talent, 68

GLOBE research program, 71–72, 426

goal setting

• management by objectives, 145–146

• steps in, 146–147

• traditional, 145, 145e

goals, 144

• comparing actual performance, 478–479

• financial, 144

• organizations, 133

• real, 144

• stated, 144

• strategic, 144

• types of, 144

• of value chain management, 504–505

• well-written, 146, 147e

Google, Project Zero, 27

Gore, W.L., 336

Goya Foods, 32

grapevine communication, 445

Greenberg, Jerry, 216

grit, 222

group decision making

• advantages and disadvantages of, 107–108

• cultural differences and, 109–110

• effectiveness of, 107–108

• overview, 106

• techniques to improve, 108–109

group development

• adjourning stage, 314

• forming stage, 313

• norming stage, 314

• performing stage, 314

• storming stage, 313

groups, 313. See also teams

• behaviors in, 343

• developmental stages, 313–315, 314e

• formal work groups, 313, 313e

• informal, 313

• members, 313

• norms in, 316

• research on dynamics in, 170

• roles in, 316

• size of, 318

• status systems in, 317

• task groups, 313e

• versus teams, 321–322, 322e

groupthink, 107–108