Papa John’s, 136
parochialism, 71
participative decision making, entrepreneurs, 217
participative leadership, 418
path-goal leadership theory, 419–420
pay-for-performance programs, 397
PayPal, 300, 352
Pella Corporation, 502
Penske Truck Leasing, 249
PepsiCo, 287, 322, 427
perceived culture, 49
perception
attribution theory and, 356–357, 357e
entrepreneurs and, 206
factors influencing, 355–356
innovation and, 179
selective, 357
performance. See also job performance
comparing to planned goals, 478–479
control of, 484
measurement, 478–479
range of variation, 478
performance orientation, 73
performance-simulation tests, 276
performing stage of group development, 314
persistence, motivation and, 379
personal appearance, 305, 358, 364
personalities, entrepreneurs, 215–216
personality
Big Five model, 350
cultural differences and, 354
emotional intelligence and, 349–351, 368
explanation of, 348–349
managerial efficiency and understanding, 354–355
matching jobs to, 353, 353e
Myers-Briggs Type Indicator of, 349
predicting work-related behaviors and, 351–352
proactive, 216, 426, 510
type A, 176
type B, 176
PERT charts, 515e
PERT network analysis, 514–517
Pfizer, 260, 507
PfizerWorks, 260–261
physical exercise, stress management, 188
Pizza Hut, 396
Plank, Kevin, 190–191
planning, , 133. See also strategic management
approaches to, 148–149
benefits of, 133
contingency factors in, 148
decision making and, 99, 99e
directional, 148
in dynamic environments, 151
environmental scanning and, 152–153
formal, 133, 149
goal setting and, 144–147, 145e
long-term, 148
managerial level, 148, 149e
short-term, 148
single-use, 148
specificity, 148
standing, 148
strategic, 135–136, 147, 158–159
tactical, 147
planning tool, budget analysis, 483
plans
business, 209–210
development of, 148–149
process to develop, 148–149
types of, 148e 146-147, 147e, 147–148
policies, 104
political skills, 11
for managers, 23–24
steps to develop, 23–24
Popchips, 254
population trends, 44–45
Porsche, 144
Porter, M. E., 140
portfolio entrepreneurs, 200
position power, 415
positive reinforcement, 361, 366
power, 236–237
versus authority, 236–238, 237e
authority, 257
charismatic, 257
coercive, 256
expert, 257
information, 257
need for, motivation and, 383
referent, 257
reward, 256
skills to gain, 256–257
types, 238, 238e
value chain management and, 504–505
power distance, 72, 73, 109–110
Price, Dan, 401
PricewaterhouseCoopers (PwC), 473, 496
principles of management, 31, 36. See also specific principles
Principles of Scientific Management (Taylor),
privacy
control issues and, 487
data analytics and, 79
proactive personalities, 216, 426, 510
problem-solving teams, 322
problems, 93. See also decision making; decision-making process; decisions
decision making, organizational level and, 105
structured, 103–104
unstructured, 103
procedures, 104
process consultation, 172
process departmentalization, 233e, 234
process production, 243
product departmentalization, 233, 233e
production
mass, 243
process, 243
unit, 243
productivity
job satisfaction and, 348
operations management and, 501–502
organizational behavior and, 344
trends in, 42
work specialization and, 232
professionalism, 305
boundaryless career, 307
career management, 308
career success, 307
exhibiting, 306–307
interpersonal skills, 308
market opportunities, 307–308
mentorships, 308
networking, 308
personal strengths/weaknesses, 307
visibility, 308
professionals, methods to motivate, 394
profit margin on revenues ratio, 125
programmed decisions, 103
project management. See also operations management
Gantt charts, 513, 513e
load charts, 514, 514e
PERT network analysis, 514–517
slack time, 516
projects, 513
Publix Super Markets, 15
punishment, 55, 80, 251, 361, 366
purple squirrel, 301
PurposeEnergy, 204