Dai, Weili, 225

Dalgaard, Lars, 455

data analytics, 112–113

data security, 27–28, 456

Davis, Keith, 446

decision making. See also problems; quantitative decision making

• big data and, 112–113

• bounded rationality in, 100–101

• brainstorming, 108

• common errors in, 97, 97e

• conditions for, 106

• creativity in, 110–112

• cultural differences and, 109–110

• design thinking approach to, 112–113

• entrepreneurs, 217

• group, 106–109

• implementation following, 96–97

• intuitive, 101–102, 102e

  • technology and, 102

• organizational culture, 52–53, 53e

• problem identification, 93–94

• rational, 99–100

• structured problems and, 103

• unstructured problems, 103

decision-making process, 93, 93e. See also problems

• choosing best alternative, 96, 96e

  • appraisal of outcome following, 97

  • identifying what is relevant in, 94

• weighing criteria and analyzing alternatives, 94–96, 95e

decisional roles, 10

decisions

• decision trees, 124e

• implementation of, 96–97

• managerial, 105, 105e

• nonprogrammed, 104–105

• programmed, 103–104

decoding, communication and, 443, 444

Deere & Company, 506

Deininger, Erwin, 16

delegating style, 417, 430

delegation, entrepreneurs, 217

Dell, 67, 150, 423, 503

Dell, Michael, 423

Della Valle, Diego, 100

Deloitte, 434

Delphi, 512

demands, 174

Deming, W. Edwards, 34, 502

demographics, 44

Denver Mint, 481

departmentalization, 233e

• contemporary view of, 234

• explanation of, 232–234

• geographic, 233e

• process, 233e

• types, 232–234

DePree, Max, 217

descriptive culture, 49

design thinking

• explanation of, 112–113

• innovation and, 182–183

developed economies, 44

Diamond Foundry, 214

Dick’s Sporting Goods, 190–191

differentiation competitive strategy, 140

digital tools, 143

DineEquity, Inc., 395

direction, motivation and, 379

directional plans, 148

directive leadership, 417, 420, 430

disabilities, 293

discipline, 493–494

• management principles, 28

discrimination

• age, 292

• against individuals with disabilities, 293

• religious, 293

• sexual orientation, 293–294

distinctiveness, attribution theory and, 356

distributive justice, 388

diversification, corporate strategy and, 139

diversity. See also cultural differences; workforce diversity

• overview of, 291–292

• racial, 292–293

• in teams, 324, 325

• workforce, 292–294

division of labor, 30, 36

divisional structure, 244e, 245

Domino’s Pizza Tracker, 159–160

Drucker, Peter, 205

dual chain of command, 247