Walker, Madam C.J., 32

Walmart, management training, 25

Wang, George, 204

Warby Parker, 226

Weber, Max, 31

Wilkinson, Emily, 204

Williams, Kiah, 204

work. See also workforce; workplace

• flexible arrangements for, 46, 251–254

• technological change and, 253

• varying approaches to, 355

work councils, 271

work design, team effectiveness and, 326

work groups. See groups

work teams. See also teams

• types of, 322–323

• versus work groups, 321–322, 322e

work unit orientation, 278

work-life balance programs, 293, 307, 346, 362, 363, 367, 394

workforce. See also employees; work; workplace

• aging of, 292

• change in composition of, 169

• contingent, 150, 251, 254, 255, 290, 393

• gender in, 292

workforce diversity, 291–294, 292–294, 292e

• age and, 292, 292e

• disabilities/abilities and, 293

• gender and, 292

• LGBTQ sexual orientation and gender identity and, 293–394

• motivation and, 394

• race and ethnicity and, 292–293

• religion and, 293

workplace

• approaches to discipline in, 493–494

• change management, 15

• generational differences, 44, 362–364

• misbehavior in, 344

• negative behavior in, 364–365

• safe conditions in, 158, 167, 267, 269

• stress in, 176–178

World Business Council for Sustainable Development, 18

World Economic Forum, 42

Worldwide Commercial and Consumer Equipment Division, 506

Wormald Security, 512

written communication, 445

written reports, 476

Wyndham Peachtree Conference Center, 171