U.S. Air Force, 351

U.S. Cellular, 465

U.S. Internal Revenue Service, 487

U.S. National Institute of Occupational Safety and Health, 490

U.S. Postal Service, 12

Uber, 43

Unanue, Joseph A., 32

Unanue, Prudencio, 32

uncertainty

• avoidance, 72, 73, 109

• corporate stability strategy and, 139

• decision making and, 106

• environmental, 46–47, 46e

• planning and, 133

• resistance to organizational change and, 173

Under Armour (UA), 190–191

unemployment rates. See also employment

• global recession and, 46

• trends in, 42

unethical behavior, 77

Unilever, 279

unit production, 243

United Airlines, 258

United States, economic trends in, 42

unity of command, 236

• management principles and, 31

unity of direction, management principles and, 31

University of Iowa, behavioral theories of leadership, 414

University of Michigan, behavioral theories of leadership, 414

unstructured problems, 103–104

UPS (United Parcel Service), 93, 117–118

utilitarian view of ethics, 78