Understanding the Inbox Display

The Inbox, or any other Outlook folder that contains e-mail messages, provides you with a lot of information about the messages it contains. The display is arranged in columns, or fields, with each field identified at the top of the display. You can customize this display by adding, removing, and rearranging columns. It’s important for you to understand the meaning of the fields in the default Inbox display. They are, from left to right in the default display (see Figure 27-26):

Figure 27-26. The field headings in the default Inbox display.


  • Importance (exclamation point icon): A red exclamation point is displayed in this field if the sender marked the message as having high importance. Nothing is displayed for normal importance.

  • Reminder (bell icon): A bell is displayed in this field if the message has been associated with a reminder.

  • Read (page icon): Displays a closed or open envelope for unread and read messages, respectively. Also displays various icons for special messages such as alerts and meeting requests.

  • Attachment (paper clip icon): Displays a paper clip icon if the message includes one or more attachments.

  • From: The name or e-mail address of the message sender.

  • Subject: The message subject.

  • Received: The time and date the message was received.

  • Size: The size of the message and any attachments.

  • Categories: If the message has been assigned to a category, the category name and icon are displayed here.

  • Follow-up (flag icon): Displays a flag indicating the follow-up status of the message. A clear flag indicates no follow-up status. Various colored flags indicate other follow-up statuses, such as due tomorrow or due next week. A checkmark indicates complete.

You can sort the messages in the Inbox by any of the fields that are displayed. Simply click the field heading to sort by that field in ascending order; click a second time to sort in descending order. If the field heading is wide enough, it displays an upward or downward pointing arrow to show you that the messages are sorted by that field in ascending or descending order, respectively. For example, in Figure 27-26, you can see that the messages are sorted by the Received field in descending order.

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